A study by Harvard Business Review found that almost 73% of shoppers utilize multiple channels during their shopping journey, with only 7% being online-only shoppers and 20% being store-only shoppers. As the holiday season approaches and major sales events like Black Friday loom, retailers face the daunting task of managing a massive influx of merchandise. The complexity amplifies during the crucial last mile of the supply chain when customers switch from home delivery to in-store pickup.

If you enjoy the subject of human cognitive biases, you should check out the curse of knowledge. When dealing with others, we tend to assume they know what we know. And we do this when no justification for the assumption exists. Do you fancy a more concrete example? Take a new job and count how many people bombard you with company jargon and acronyms, knowing full well you just started a few hours ago.

As practitioners of software development, we are all too familiar with the importance of automation. The benefits that automation brings are significant, but its adoption and the realization of its potential can be an ongoing journey, not a destination. It’s not a new concept, yet it continues to evolve and redefine the landscape of software testing.

As the world rapidly embraces digital transformation, software development, and its corresponding testing methodologies evolve to meet the increasingly high expectations of consumers. Automation, while not a new concept, continues to be a vital factor in this evolution, providing a plethora of benefits that cannot be understated. Indeed, the world of automation is mature, with countless companies leveraging it to enhance their software development lifecycle.

The second edition of The State of Worldwide Business Assurance for SAP Solutions is here! In a collaborative effort between Tricentis, Capgemini, and Sogeti, we explored current trends in SAP adoption and implementation, along with organizations’ level of preparedness for digital transformation. The resulting report assesses the current market state and offers real-world case studies and testimonials for illustration.

Grafana k6 v0.45.0 has been released, featuring a new experimental module for gRPC streaming support, a new browser recorder extension for Firefox and Chrome, and tons of improvements for Grafana k6 OSS and Grafana Cloud k6. Here’s a quick overview of the latest k6 release and all the news from the community.

Welcome to our guide on how to perform browser testing with Ghost Inspector! If you’re reading this, you may be trying Ghost Inspector for the first time or considering it as a tool to help you streamline your company’s testing efforts. Our goal is to provide you with a simple way to catch bugs on your website or web app before they cost you. In this post, we’ll go over the basics and guide you through how to get started with Ghost Inspector for browser testing.

Quality assurance is a crucial differentiator in today's software marketplace. Gartner reports, "48% of software engineering leaders say customer or user satisfaction are among the top three objectives they are measured on." (Source: 2022 Gartner Software Engineering Leaders Role Survey). In essence, software quality directly influences customer satisfaction. A cornerstone in ensuring such quality is regression testing.

Comprehensive test suites are hard to build out, especially when it comes to UI testing. QA teams have to strike a balance between running enough tests to cover essential cases, and giving each test the attention necessary to ensure quality results. With increasing demand for more releases, testers have a lot on their plate, and so automation becomes essential for keeping up. The challenge? End-to-end tests are notoriously difficult to automate without the right tools. The solution?

Salesforce is a game-changer in the business world, revolutionizing how organizations manage customer relationships and drive growth. As businesses increasingly adopt Salesforce as their go-to CRM platform, the need for robust Salesforce testing to fully unlock its capabilities also rises. However, Salesforce testing is quite complex, especially in terms of data management.

Visual tests are essential for making sure your website looks good, but they also can be challenging to run if your website has a lot of dynamic elements. In a typical visual regression test, your goal is to compare new website versions against previously set baselines to check that unnecessary changes don’t accidentally get loaded to production.

When to stop testing? This question gets asked more often than not. However, as simple and straightforward it sounds, the answer to this question spans multiple aspects and variables which should be considered when we really want to stop. We just wish the answer could be “When all defects are found!”. Like humans, the software is also mere mortal and never bug-free. This blog aims to discuss multiple factors which should be pondered before we make a decision to stop testing.

Bugs can occur in any digital system, from software to mobile apps and websites, and sometimes these bugs can cause tremendous chaos and negative impact on the bottom line. The more traffic a website receives, the greater an impact a bug can cause.

Organizations face constant challenges safeguarding their assets and data in the ever-evolving cybersecurity landscape. A proactive and dynamic approach ensures robust protection against ever-increasing cyber threats. This is where chaos engineering comes into play. Originally popularized for testing system resilience, chaos engineering has expanded its scope to address security concerns.

We are thrilled to announce that Katalon has been honored with 7 G2 awards in summer 2023! This recognition from the world’s largest tech marketplace demonstrates our commitment to delivering cutting-edge solutions and empowering organizations to achieve excellence in software testing.

Businesses today need to deliver top-notch software at lightning speed. To achieve this, they are incorporating DevOps practices to accelerate their software development and Continuous Testing practices to test early and test often to provide quality software. However, DevOps and Continuous Testing are implemented in many organizations using separate tools and environments, leading to inefficiencies, delays, and increased costs.

Unless you live under an actual rock and haven’t hauled yourself into modern times, I’m sure you know – and most likely use – JavaScript. You know, the versatile and dynamic programming language that powers the web and beyond. From client-side scripting to server-side computing, and even robotics, JavaScript is everywhere. However, like any good craftsperson, a JavaScript developer knows that their work is only done once it’s been tested.

Sometimes, you find yourself searching for bugs without any specific purpose or direction. This occurs when your QA team lacks the proper mindset and strategy for exploratory testing. Without clear guidance or goals, your test coverage will be inadequate, and you'll have less productive use of your time. In his book Exploratory Software Testing: Tips, Tricks, Tours, and Techniques to Guide Test Design, James Whittaker provides a practical solution to help you level up your exploratory testing.

Constituent services can be supercharged through government agencies’ IT modernization and digitization efforts. To achieve success on these initiatives, a strategic and calculated approach to testing is needed. In their recent Tech Spotlight on IT Modernization, Federal Computer Week (FCW) spoke with Dr. Grigori Melnik, Chief Strategy Officer at Tricentis, about how the implementation of automated testing can expedite the IT modernization process while ensuring confidence in the outcomes.

In mobile development, flaky tests are a persistent issue. They’re frustrating because a test is ‘flaky’ when it produces both ‘passing’ and ‘failing’ results from the same code. This wastes developers’ time by triggering unnecessary investigations and delays the integration of their code.

Manual testing involves the hands-on evaluation of software or applications, without relying on automated testing tools or pre-written test scripts. Testers simulate user interactions to uncover bugs, defects, and elements that hinder the user experience. By immersing themselves in the software, testers can identify and report issues that may have otherwise gone unnoticed. On the other hand, automated testing allows for the automatic execution of tests using software frameworks.

Test strategy is a high-level plan consisting of principles that guide the overall software testing process. It provides a structured approach to the entire QA team, guiding them toward achieving testing objectives in the most efficient way. In this article, we’ll walk you through the step-by-step process of developing a thorough test strategy, explain the differences between the test plan vs test strategy, and even provide a template for you to follow.

One of the main targets we try to achieve with Loadero is to make load and performance testing as accessible and simple as possible. As a major step toward making the test creation easier, a whole new test builder was designed and developed, with major benefits: Whether you have never used Loadero before, or are an existing user that has gotten used to the old test builder, this blog post will guide you through setting up a test in Loadero via our new test builder.

The world is continuously amazed by ChatGPT and its applications. Every day multiple people post the applications of ChatGPT in their respective industries ranging from marketing, copywriting, sales, operations, and more. While we thought about ChatGPT for software testing, we have a mixed bag of opinions. We do not doubt its benefits to the software testing community and at the same time, we are aware of the dangers of blindly accepting every output by the software.

Leaders are taking a closer look at bank stress testing in the wake of recent bank failures. The significant impact of these collapses on the financial system, along with the government's extensive measures to prevent additional bank failures, is increasing the sense of urgency around enhanced regulatory supervision.

We’re thrilled to announce that Tricentis has been honored with the prestigious Digital Transformation of the Year award at the 7th annual National Technology Awards. The awards celebrate pioneers of technology and are open to any technology provider or financial institution with a UK office. Winners are selected across 35 categories, including Digital Transformation of the Year.

Introducing StudioAssist, a next-generation AI-powered coding companion designed to streamline your Studio programming workflow and empower you to develop test automation code like never before. Leveraging the power of GPT and Katalon Studio, this innovative tool provides context-based code suggestions as well as the ability to provide detailed descriptions of existing code.

Enterprises constantly strive to deliver projects swiftly and efficiently in the fast-paced digital landscape. Many have turned to DevOps and Continuous Delivery as a powerful combination to meet these demands. This article explores the roadmap to accelerated delivery, showcasing how enterprises can leverage DevOps principles and Continuous Delivery practices to achieve rapid project delivery.

Everywhere you look on social media its DevOps, Agile Methodologies, Continuous Integration, Continuous Delivery. You could be forgiven for believing that most organisations and programmes follow these principles. This is not true. Many companies use a Waterfall model which is also known as a linear-sequential life cycle model. In a waterfall model, each phase must be completed before the next phase can begin and there is no overlapping in the phases.

Enterprises rely heavily on SAP systems to drive business processes, manage operations, and make critical decisions in today’s digital landscape. However, ensuring these SAP systems’ robustness, reliability, and efficiency is no easy task. This is where the partnership between Cigniti and Tricentis shines, delivering SAP testing solutions that pave the way for unparalleled success.

Oracle Cloud’s quarterly updates require day-one testing on staging environments to keep up with the update’s general availability, which is critical to your business’ success. Tricentis Tosca provides fast, resilient, and risk-based testing to ensure your critical end-to-end business processes will continue to work as expected after Oracle Cloud updates go live.

Exploratory testing has become a more common topic amongst testers. Exploratory testing provides valuable quality related insights that otherwise would escape unnoticed. Unfortunately there’s still a long way to go until everyone can unlock the full potential exploratory testing. Not everyone has heard about it, not everyone understands exactly what it is, not everyone has taken the most out of it.

Exploratory Testing is an unscripted, manual software testing type where testers examine the system with no pre-established test cases and no previous exposure to the system. Instead of following a strict test plan, they jump straight to testing and make spontaneous decisions about what to test on the fly.

BDD testing is an Agile approach to software testing where testers write test cases in simple language that even people without technical expertise can understand. The goal of BDD testing is to increase collaboration between the technical side and the business side. The Gherkin language is a unique business-readable language used to describe system behaviors and scenarios. It is structured by 3 primary statements: Given - When - Then, with each statement describing a specific aspect of the system.

In the realm of software development, testing plays a pivotal role in ensuring the quality and reliability of desktop applications. As desktop applications become more sophisticated and complex, manual testing alone is no longer sufficient to meet the demands of efficiency and accuracy. This is where desktop automation tools for testing come into play.

In the software biz, we must test a product like absurd before putting it out to the world. There are different levels of testing, from functional to acceptance, and each one checks specific things to make sure everything’s up to par. Check out this blog to learn more about why each level matters.

We are thrilled to announce the release of Tricentis Vera™ 2023.2! This latest version brings a host of powerful capabilities to streamline the management of computer systems validation, empowering life sciences organizations to adopt software assurance programs with greater ease and efficiency. This release introduces powerful features, including a new connections module, improved policy management capabilities, default policy support, and policy set functionality.

Are you currently working on performance testing or planning to dive into it? Maybe you’ve already taken the first steps on your learning journey. Well, here’s the deal: when it comes to any task, mistakes happen. They’re unavoidable, no matter your field or the kind of task you’re tackling. Believe it or not, even seasoned experts can slip up and make mistakes. And guess what? Performance testing is no exception!

Manual testing is a type of software testing where testers evaluate software or application quality manually, without the help of automated testing tools or executing test scripts. Testers interact with the system similar to how an end user would to identify bugs, defects, and issues in the software that create friction in user experience. When a developer manually runs their application and tries out the features they have coded, they are performing manual testing.

Let’s say a developer introduced some changes and 2 days later the team observes that a feature does not work partially. This feature is not related to this developer’s change. However, since it was working fine a day later, all the changes may be reviewed by the manager. The conversation may start with the manager asking a question such as, “Did your changes regress?” To which the developer might agree after analysis or go into debugging mode.

Continuous testing is a key part of DevOps. It makes sure that software products are released with the best quality. In this blog post, we will talk about how to get started with a continuous testing strategy for DevOps projects. That way you can make sure your development process runs smoothly and efficiently.

TDD (Test Driven Development) and BDD (Behavior Driven Development) are fairly similar development approaches that both emphasize testing and collaboration, yet have major differences in focus and methodology. Simply put, in TDD, developers test first, then use the test results to guide their development, while in BDD, developers express the system behavior they want to create through Gherkin syntax, then code according to those Gherkin expressions.

With GPT taking the world by storm, the age of Generative AI has truly begun. No aspect of human endeavor will be untouched by this revolution, from arts and media to engineering and finance. In the realm of healthcare & medicine, this cutting-edge technology holds immense potential to transform patient care, diagnostics, and treatment planning.

APIs come in many different shapes and sizes and have been around for a long time. Whether you are brand new to the topic or think about your day-to-day in terms of RESTful methods, you are using APIs every day. “This morning I PUT on my clothes, went to the kitchen to GET a cup of coffee, sat at my computer and felt the satisfaction of finding emails to DELETE that don’t need any action from me. My morning ended up being pretty 200 OK.”

The DevOps life cycle is a comprehensive approach that combines development and operations practices to streamline and optimize the software delivery process. It encompasses various phases, including planning, coding, testing, deployment, monitoring, and feedback. By integrating these traditionally separate disciplines, DevOps promotes collaboration, agility, and continuous improvement, allowing organizations to deliver high-quality software more efficiently and effectively.

Accessibility testing is the process of evaluating that a software application, website, or digital content is usable to people with special needs or unique challenges due to physical, sensory, cognitive, or developmental impairments. The goal of accessibility testing is to identify and address barriers or obstacles in the application that can prevent these individuals from effectively using and accessing the digital product.

Cross-browser testing is a type of software testing where testers assess the compatibility and functionality of a website or web application across various web browsers, platforms, and versions. It rose from the inherent differences in popular web browsers (such as Chrome, Firefox, or Safari) in terms of their rendering engines, HTML/CSS support, JavaScript interpretation, and performance characteristics, leading to inconsistencies in user experience.

Introducing Zac ODonnell, the Manager of Software Engineering at EnergyCAP, who shares his testimonial on how Ghost Inspector has revolutionized their development process. EnergyCAP helps businesses effectively manage energy usage, utility bills, and carbon footprint while achieving substantial savings. However, they faced challenges in keeping their product running smoothly amid frequent changes and security patches.

The more effectively you do mobile application testing, the fewer problems you will come across in the future. However, testing doesn’t have to be challenging. You can easily get it right if the proper techniques, tools and procedures are in place. In this article, we’ll discuss 10 of the most popular mobile application testing techniques and outline their key benefits.

All software undergoes continuous modifications. Sometimes developers do so to fulfill clients’ requests, and other times it is to upgrade the functionality or security features. But whatever the case, any changes made to the software require continuous monitoring and maintenance. Testing software for how maintainable it is, is called Maintainability testing. Let’s dive deeper into the subject in this blog. We will also talk about automated testing with maintainability testing.

Reviewing your work is critical in the software development life cycle (SDLC). It reduces the instances of human errors and allows for better-quality code. Similarly, peer review in important, that involves peers checking each other’s work. But why is it essential, and how much software quality does it improve? Let’s see.

In an industry where rapid software development and high-quality performance are paramount, Tricentis Tosca continues to lead the way in providing robust testing solutions that help teams deliver their best work faster. The latest release, Tosca 2023.1, introduces a host of new features designed to streamline your testing process, enhance your Oracle Fusion application automation, and ensure legal compliance with accessibility testing.

Corporations are embracing their role as change agents in a world marked by environmental challenges and the demand for sustainable practices. Sustainable IT has emerged as a crucial enabler of environmental stewardship and responsible business practices.

As a software project ends, every tester must check the effectiveness of the testing process to gain insights into the areas of improvement. So, QAs create a Test Closure Report. It includes all the test data, such as test cases, test plans, test suites, and other testing-related information for future reference. With this report, the test insights are recovered, making reviewing the testing process easier and identifying improvement areas in future projects.

Nowadays, ‘Quality’ is becoming a crucial factor in software delivery, where continuous improvements are happening to improve the quality in order to keep the customers happy. However, how often have we seen risk based testing as part of a testing strategy or something that teams religiously do every sprint, during regression testing or any exploratory testing?

In the ever-evolving world of software testing, functional testing plays a crucial role in ensuring the quality and reliability of software applications. It helps to verify that the software is working as intended and meets the needs of the end users.

The Grafana k6 browser module simulates how users interact with a browser page and collects web performance metrics about the interaction. Since launching the module in 2021, we're frequently asked how it compares to Google Lighthouse as a tool to measure web page performance. This blog post compares k6 browser and Google Lighthouse from various perspectives.

Test engineers may recall the fateful day when they confidently deployed the latest version of their application after their functional UI test suite gave the green light. But within hours, bug reports began detailing a mysterious UI element missing for some users but appearing for others. The culprit: a poorly written CSS media query invisible to your test suite.

Chat Generative Pre-Trained Transformer (ChatGPT) is a pre-trained AI bot that can chat with you and generate relevant natural language text in response to your input text. The most impressive aspect of this software is that it promptly provides clear and concise information. Financial institutions, payment gateways, and processors securely process payment transactions.

We have a lot of changes to present to you this month, some of which we have been working on and polishing for several months now. Strap in and prepare for possibly one of the most functionality-packed posts we’ve published to this day. Additionally, we would like to announce that Loadero will be attending DES Malaga, do feel free to visit us at TestDevLab’s booth #1A109 in Pavilion 1!

According to ISTQB, test design is “the process of transforming general test objectives into tangible test conditions and test cases.” Effective test design is a crucial part of SDLC as it helps quickly identify defects in product implementation or gaps in requirements.

AI is revolutionizing our working world. (It even helped us write this blog post.) And now, it can help you write your test plan. Our latest release of Tricentis Test Management (TTM) for Jira is equipped with a groundbreaking AI capability that has the power to revolutionize your test planning process. This game-changing feature saves valuable time by enabling users to generate test steps in just a few clicks, thanks to the power of artificial intelligence.

Modern web automation is changing, and new automation tools are emerging into the market. New tools provide a bundle of features for End-to-End Testing, API Testing, and Component testing. Interestingly some of the tools even started utilizing Artificial intelligence and codeless automation. Most of the automation shares one important thing which is the locator.

Two crucial concepts in software testing are test effectiveness and test efficiency. While both terms are often used interchangeably, they have distinct meanings and contribute differently to the overall testing process. Understanding the difference between test efficiency and test effectiveness is key to optimizing software quality. In this article, we will talk about test efficiency and test effectiveness, their importance, and how they are calculated. Let’s dive in.

Did you know software errors cost the US economy an estimated $1.7 trillion annually? Or that software defects are responsible for 25% of total system failures? These statistics highlight the importance of software testing. The software testing life cycle encompasses activities executed during the testing phase. By following these six key testing phases, you can ensure that the final product is free from errors, glitches, and other issues that can hamper its performance.

Error-guessing is an intuitive methodology that uses testers’ expertise and intuition to detect flaws that traditional testing methods may miss. In this post, we’ll look at the fascinating notion of error-guessing.

Regression testing is a software testing process that involves verifying the functionalities of an application or system after modifications have been made that could impact its performance. Unit testing is a software testing process that involves thoroughly testing individual functions or modules of a program using specialized tools. Unit testing helps testers to catch bugs early in the development process when they can be addressed more efficiently.

Over the years, software developers have heavily relied on manual testing processes, which continue to play a vital role in the testing phase. However, it’s important to acknowledge that there are scenarios where test automation becomes important too. That is where test automation tools come in handy. In recent years, automated testing has emerged as a valuable addition to the field of software testing.