Systems | Development | Analytics | API | Testing

March 2024

Accessibility Testing: Where do we start?

My first attempt to understand accessibility and how to test it started back in 2016. I was working for a company where accessibility was already an important part of the process. I was asked to perform accessibility testing on the product to determine whether we could claim to be accessible. Since it was a new subject for me, I was quite confused. Where should I start? Should I be certified to provide a proper assessment? Do I need to request assessments from third-party companies?

Understanding eBPF in Sevice Mesh with Ahmed

Why have we not created a service mesh in the kernel before? Some people have been semi-jokingly stating that kube-proxy is the original service mesh. However, it is not enough. So what's next? Since eBPF code can be inserted at runtime into an existing Linux kernel similar to a Linux kernel module, but unlike a kernel module, it can be done in a secure and portable manner. This allows for eBPF implementation to continue to evolve with the service mesh community.

Exploratory testing for non-functional requirements: Beginner's guide

In the past, testing for non-functional requirements (NFR) was often neglected, done to the extent possible at the end of the life cycle. For modern development teams, that is no longer an option - to deliver high-quality applications, they have to implement a comprehensive testing strategy with proper allocation of resources to both functional and non-functional components.

AI in Software Testing: Transforming the Way We Deliver Quality Software

The software testing landscape, while crucial for ensuring application quality, has grappled with limitations in traditional methods for decades. This article explores how Artificial Intelligence (AI) is emerging as a game-changer, addressing these challenges and augmenting the capabilities of testers. By combining advanced machine learning, deep learning, natural language processing, and other techniques, AI offers a powerful toolkit to propel software testing into a new era.

Unlocking Efficiency and Innovation Navigating JIRA Cloud Migration for Enhanced Project Management

In today’s dynamic business world, seamless transitions between application life cycle management systems (ALM) are crucial for organizations striving to optimize workflows and enhance productivity. JIRA, a robust and versatile project management tool, often becomes the best choice for teams seeking efficient task management, issue tracking, and collaboration capabilities.

Trip Report: On The Road to Signal-Driven Testing

Just shy of a year ago and coinciding with the Atlassian Team ‘23 conference, Testlio unveiled an initiative to help product teams adopt signal-driven testing as a core pillar of the future of software quality engineering. A lot of exciting things have happened and continue to happen since that announcement, which collectively serves as validation of the opportunity for product teams to dramatically improve test coverage efficiency through signal-driven testing.

How Embedded Systems Are Transforming Robots in Manufacturing

The use of advanced robotics in the industrial automation industry is growing, helping organizations to save time and accelerate production. Extensive use of the Industrial Internet of Things (IIoT) in smart factories, advanced sensors, artificial intelligence (AI) and machine learning (ML), and connected devices and processes across distributed locations enable human-robot interaction (HRI) like never before.

The Advantages of Testing PRs in Software Development

Testing Pull Requests (PRs) in software development offers numerous advantages. It fosters collaboration among team members, minimizes errors, provides valuable learning opportunities, promotes transparency, and facilitates the onboarding process for new developers. Encouraging Collaboration: PRs promote open discussions regarding code changes, enabling developers to provide feedback, propose enhancements, and seek clarification before integrating new code.

Why is Tricentis the go-to testing platform for SAP testing? Simple as 1-2-3-4

They say a picture is worth a thousand words. The partnership between SAP and Tricentis makes Tricentis the go-to platform for SAP testing, and this image from a Tricentis Roadshow session with Marc Thier, SVP Application Lifecycle Management at SAP, sums it up quite nicely: SAP loves Tricentis! Since the partnership was established in 2020, hundreds of global enterprises using SAP solutions have adopted Tricentis testing applications to help accelerate and de-risk their business transformations.

Transitioning to Automation Role: Embracing a Future of Possibilities

The path to automation opens a world of possibilities. It’s an opportunity for professional growth, skill enhancement, and a chance to increase your impact on your team and projects significantly. As a QA professional, you possess a unique set of skills and insights that are immensely valuable in the sector of automation. This transition is not merely a change in day-to-day tasks but a promising venture into a space brimming with innovation.

Top 4 Accessibility Scenarios: Enhancing Web Content Accessibility

In the digital age, accessibility is paramount. Every user, regardless of ability, deserves equal access to online content. From websites to applications, ensuring accessibility aligns with ethical principles, widens the audience reach, and improves user experience. To achieve this goal, understanding and implementing accessibility scenarios are essential.

Software Testing Optimization: Avoiding the Pitfalls of Over-Testing and Under-Testing

Thorough software testing aims to identify and resolve potential issues before they impact users, ensuring a high-quality user experience. However, optimal testing levels can be hard to achieve for most quality assurance (QA) teams. An optimal testing level requires balancing testing thoroughness, coverage, and speed with resource allocation.

6 Benefits of a Real Device Cloud vs. Physical/On-Premises Real Devices for Mobile App Testing

Some mobile app development teams today are still dealing with the challenges of maintaining physical/on-premises real devices for mobile app testing. This blog post makes the case for moving real device testing to the cloud.

Comprehensive Guide to Continuous Threat Exposure Management (CTEM)

In an era where businesses are adopting digital transformation at a rate that is beyond comprehension, exposure management is a critical component of any strategy to successfully handle the omnipresent problem of mitigating cyberattacks, data breaches, and other security threats. Businesses could profit from adopting new technology and digital services, but doing so expands the attack surface, making them more vulnerable to forthcoming attacks.

How to Transform Customer Experience by Harnessing the Impact of Intelligent Automation

According to Gartner’s Top Priorities for Customer Service Leaders -2024 – Three priority areas are Self Service, Gen AI, and Customer Journey Analytics. When delved into the primary concern, it became apparent that many customers abandon product or service issues rather than seek agent assistance if online solutions are unavailable. Additionally, a notable proportion of Millennials and Gen Z adhere to a “self-service or no service” mindset.

Xray - year in review and look ahead

Last year was significant for us, so let's reflect briefly. As one of the key milestones, we released Xray Enterprise - a comprehensive solution for test management challenges, blending powerful features with user-friendly functionality. It is especially beneficial for larger companies with high scale and complexity of the development operations. Here are other noteworthy numbers/metrics.

WebdriverIO - All You Need To Know

In today's fast-paced software development industry, it is highly critical to deliver high-quality web and mobile applications rapidly is paramount. This is where automation testing services come in, and WebdriverIO emerges as a powerful test automation solution. Designed for the modern web, WebdriverIO is a test automation framework that seamlessly interacts with both web applications and native mobile applications on iOS and android devices.

What is Desktop Testing? Definition, Tools, Tutorials, and Best Practices

Gone are the glorious days of desktop apps. Back in the 90's, when the “web” was only in its infancy, downloading and installing applications to your local machines were the norm. However, over time, the web has matured into the giant it is today, and from it spawned the modern “web-based application” that we all know and love for the unmatched accessibility and ease of use. However, desktop applications are far from dead.

Why Air Taxis Need Safe and Secure Coding Standards

No longer a far-off dream found only in science fiction, flying vehicles are taking off alongside the advancement of drones and other aircraft. Soon, we hope to see the regular development of personal flying cars and services like electric air taxis. But, while the Urban Air Mobility (UAM) market is poised for immense growth in the next decade, vehicles zipping about through the air raise obvious safety and security concerns.

Data-Driven Testing: A Tutorial for QA Testers

Picture this: you’re testing online registration forms, and you need to ensure that every input field in the form is working as expected. To do this, you build a manual test for one input field. And then another for a second. And then another for a third…and so on. Thankfully, this scenario isn’t likely to come true, and it’s all thanks to data-driven testing.

How to Prepare for Technical Interviews | Ben Dowen | #technicalinterview #interviewpreparation

In this video, Ben Dowen shares insights on mastering technical interviews. Discover strategies for overcoming challenges and understanding technical expectations, including the importance of writing code that is clear and readable. Learn how practice can help you save time and build confidence during interviews. Plus, explore the value of comments and documentation in effectively communicating your solutions. Whether you're a seasoned professional or new to technical interviews, this video offers valuable tips to help you navigate and excel in your next interview.

Snapshot Testing in the Backend

The first time I learned about snapshot testing was in the context of front-end testing. It made a lot of sense. Writing an assertion-based test to check if a component was correctly rendered as HTML is tricky. And difficulty grows with the complexity of the output. Snapshot testing seemed a reasonable technique to get the job done, even with some caveats.

Testing Microservices and Distributed Systems with JMeter

This blog post is about testing microservices and distributed systems with JMeter. It will focus on the principles of performance testing applications that are architected this way. We will not look at which JMeter samplers to use in order to generate a load against microservices or how to configure these samplers. This post will consider best practise and consideration in designing your performance testing when faced with these applications.

What's new in Vera 24.1: Domain role changes audit history and Jira formatting support

We are thrilled to announce the release of Vera™ 2024.1! In this new version, we are introducing significant enhancements focused on audit history of domain role changes, streamlined Single Sign-On (SSO) login improvements, and improved Jira formatting support. We understand that maintaining stringent regulatory compliance while enhancing user experience are paramount concerns for any organization.

Enhancing Self-Service Efficiency in SAP SuccessFactors with Chatbots

The fascination with Artificial Intelligence (AI)-driven devices that streamline tasks continues to captivate individuals, driving the perpetual evolution of technology. Among the latest innovations captivating the tech industry’s imagination are chatbots. These virtual agents represent a culmination of advancements in artificial intelligence, marking a paradigm shift in how we interact with technology.

What Does Success Look Like in DevRel?

Join Test Case Scenario with Scott McAllister, Developer Advocate at ngrok. Explore ngrok's innovative approach to securing and exposing local services online, aiding businesses like restaurants with seamless order integrations. Learn how ngrok differs from traditional VPNs, saving developers time while ensuring security through OAuth integration.

How to Write Functional Test Cases for Thorough Coverage

Ready to write functional test cases that testers can action on and that, combined, thoroughly cover the product? Let’s first define functional software testing. Broadly, functional software testing is defined as a type of black-box testing method that focuses on the functionality of a software product. Functional testing is designed to ensure a web or mobile software application meets its requirements and specifications by executing test cases from the user’s perspective.

Unlocking Dev Success: ngrok, Tech Innovations & Developer Communities

Join 'Test Case Scenario' with Scott McAllister, Developer Advocate at ngrok. Explore ngrok's innovative approach to securing and exposing local services online, aiding businesses like restaurants with seamless order integrations. Learn how ngrok differs from traditional VPNs, saving developers time while ensuring security through OAuth integration.

Most Common Coding Blunder for Software Engineers

Join 'Test Case Scenario' with Scott McAllister, Developer Advocate at ngrok. Explore ngrok's innovative approach to securing and exposing local services online, aiding businesses like restaurants with seamless order integrations. Learn how ngrok differs from traditional VPNs, saving developers time while ensuring security through OAuth integration.

Sometimes, Pushing Code Can Wait

Join 'Test Case Scenario' with Scott McAllister, Developer Advocate at ngrok. Explore ngrok's innovative approach to securing and exposing local services online, aiding businesses like restaurants with seamless order integrations. Learn how ngrok differs from traditional VPNs, saving developers time while ensuring security through OAuth integration.

Defining QA Success: How to Go Beyond Bug Counting to Measure Impact

Measuring the success of quality assurance (QA) and software testing can be a complex task that requires going beyond surface metrics. It’s a nuanced process that needs an in-depth understanding of how every decision and action your team takes translates into tangible benefits for the product, the team, and, ultimately, the end-users. However, with so many data points available, identifying which metrics truly matter can feel like finding a needle in a haystack.

Unlocking Efficiency with Cloud-Based SAP Testing in Production Environments

Digital transformation is a driving force behind new models and approaches today. Enterprises need to adapt quickly and creatively to reap the benefits of the digital economy. One key aspect of this transformation involves cloud-based SAP testing, essential in building a reliable SAP production and release environment. This insightful blog explores the strengths and capabilities of Cigniti, SAP, and Tricentis, which are vital to ensuring successful large-scale SAP transformations.

What is Test Case Management? A Complete Guide

Testing is not just writing test scripts and executing them. While not usually considered as an official step in the software testing life cycle, test case management is a crucial activity whose presence can be found in almost any stage of the testing process. The simple act of choosing which test case to execute is already test case management. Done right, test case management can make a real difference.

Watch now: Generative AI automatically heals tests in Rainforest

We consistently hear from engineering leaders that automated test maintenance is a painful, mindless exercise that takes too much time away shipping code — the main goal of any startup software team. Our vision is to deliver end-to-end test automation that requires no maintenance from your team. With that in mind, we’ve designed Rainforest as an intuitive, no-code platform that anyone can quickly use with no training. This has been an important — but insufficient! — step.

How to perform exploratory testing as a team

Exploratory testing marks the connection where creativity meets discovery. This method isn’t just about ticking off a list; it's about venturing into the unknown, armed with curiosity and a keen eye for detail. It's a journey that's best embarked upon as a team, where each member's unique perspective and expertise illuminate different facets of the software, uncovering insights that might otherwise remain hidden.

OctoPerf v14.4.1 - Playwright, JMES Path and improved reporting

OctoPerf v14.4.1 is out, which the perfect occasion to list the features highlights from these last months. You might have already noticed some of those features in OctoPerf a while ago, but we wanted to improve them until they are on par with our quality requirements before releasing them.

Will AI take over software testing jobs? Human impact and why you shouldn't panic

When ChatGPT first hit the market its human-like responses were astonishing, yet somewhat eerie. Many thought, “It communicates just like me.” It follows that the next logical thought was, “It’s going to take over my job.” However, the fear that AI-driven tools will replace human software testers is unfounded. AI will certainly impact testing jobs, including market expectations, skillsets, and required knowledge.

Lessons Learned From Scaling An Open Source | Angie Byron

Drupal—an open source CMS—turned 20 years old recently, and has grown from a small student hobby project to an enterprise-grade digital experience platform running ~3% of the Internet. This talk will explore the many lessons learned (most of them the hard way ;)) in navigating an international open source developer community through various scalability challenges. Angie is Director of Community at Aiven, Core Maintainer and Product Manager for Drupal, O’Reilly Author, Mom.

Upgrading/Migrating from Sauce Connect 4 to Sauce Connect 5

Sauce Labs recently released Sauce Connect 5.0 - that latest version of our built-in HTTP proxy server that enables access to Sauce Labs infrastructure from a local environment or behind a firewall. This video will show you how to migrate from an earlier version of Sauce Connect to version 5 (SC5) to improve your test speed and execute tests more efficiently and effectively.

#SoftwareTesting and Its Transformative Impact on Accountability | Vipin Jain | #automationtesting

In this video, Vipin Jain explores the transformative impact of software testing on accountability, he highlights the critical role of software testing in ensuring accountability throughout the development process. From identifying bugs to verifying functionality, software testing plays a pivotal role in upholding quality standards and maintaining accountability within software projects. Whether you're a developer, tester, or project manager, this video offers valuable insights into the importance of software testing and its role in fostering accountability in software development.

What is Test-driven Development? A Complete Guide To TDD

Development and testing go hand in hand: one can not be complete without the other. Traditionally, the emphasis has always been placed on developing. Developers code first, then test, fix any bugs they find, commit code, and the cycle repeats. Test-driven development (TDD) takes a slightly contrarian approach: test first, then write code later. These test results guide development activities. Although it may sound counterintuitive, TDD is actually a better approach to development and testing.

Driving Digital Evolution: Transforming Business with Microsoft Power Apps & Test Studio

The global business landscape has shifted rapidly in terms of adopting the latest software technologies. Microsoft Power Apps/Power Apps is a platform and a powerful tool that empowers businesses to create Apps without coding requirements or expertise. Leading IT research firms like Gartner and Forrester recognized Microsoft Power Apps as a leader in low-code and no-code application platforms.

Cigniti receives the "2023 Customer Value Leadership Award" from Frost & Sullivan

Cigniti is proud to announce that it has been honored with the prestigious “2023 Customer Value Leadership Award” from Frost & Sullivan for its best practices and achievements in global Digital Engineering and Digital Assurance services within the healthcare industry. Frost & Sullivan, renowned for its rigorous analytical process, meticulously evaluated numerous nominees across various categories before selecting the final award recipient.

Blockchain Testing: Why You Should Test Your Cryptocurrency Transactions

Blockchain technology is transforming the way financial transactions are conducted, and it’s playing a crucial role in reducing the gap in financial inclusion. Regulatory challenges, economic underdevelopment, socioeconomic backgrounds, and poor infrastructure have made fundamental and traditional banking services, such as simple bank accounts, inaccessible for as many as 1.7 billion users.

This is How Tasks for QA Engineers are Changing

Discover how Continuous Integration/Continuous Deployment (CICD) and quality assurance (QA) bolster cybersecurity in the Software Development Life Cycle (SDLC). Join us on this episode of Test Case Scenario as we uncover strategies to enhance defenses against cyber threats with special guest, Karen Laiacona Frazier, Senior Director QA at Unqork. Learn how CICD and QA play crucial roles in fortifying software security, ensuring robust protection throughout development.

When to Share Info on Security Tests

Discover how Continuous Integration/Continuous Deployment (CICD) and quality assurance (QA) bolster cybersecurity in the Software Development Life Cycle (SDLC). Join us on this episode of Test Case Scenario as we uncover strategies to enhance defenses against cyber threats with special guest, Karen Laiacona Frazier, Senior Director QA at Unqork. Learn how CICD and QA play crucial roles in fortifying software security, ensuring robust protection throughout development.

How to Add a Storage Volume to a DigitalOcean Helix Core Droplet

In this video, learn how to add an extra storage volume as well as automatic backups to your Digital Ocean Perforce image. Check out the other videos in the Perforce Helix Core Admin’s Guide playlist for tutorials on other basic admin operations you will use when administering your Helix core server. About Helix Core: Perforce Helix Core is the leading version control system for teams who need to accelerate innovation at scale. Store and track changes to all your digital assets, from source code to binary to IPs.

Ensuring Aviation Stability: Safeguarding Against Meltdowns Through Comprehensive Digital Assurance

On January 11, 2024, a rare and unprecedented event unfolded as the Federal Aviation Administration (FAA) decided to ground all flights. The catalyst was critical issues within the system responsible for alerting pilots to potential airborne and ground dangers. This marked the first complete shutdown of U.S. airspace since the aftermath of the 9/11 attacks, unleashing chaos and confusion.

How Ghost Inspector Simplifies Accessibility Testing for QA Testers

The disability community represents the world’s largest minority group. Anyone can become disabled at any time, and as lifespans extend, it’s increasingly likely that everyone will experience some form of disability at some point in their lives. With more than a billion people worldwide living with disabilities, it’s paramount for businesses to prioritize web accessibility for everyone. The key to this? A strong accessibility testing strategy.

Top 11 Network Security Testing Tools

In the current digital era, businesses depend more on networked systems to run their operations and hold sensitive data. As a result, protecting these networks against cyberattacks is critical. By proactively detecting flaws and configuration errors that hostile actors could exploit, network security testing, an important part of security testing service, is essential to accomplishing this objective.

What Happens When Everyone is on the Same Version of an App

Discover how Continuous Integration/Continuous Deployment (CICD) and quality assurance (QA) bolster cybersecurity in the Software Development Life Cycle (SDLC). Join us on this episode of Test Case Scenario as we uncover strategies to enhance defenses against cyber threats with special guest, Karen Laiacona Frazier, Senior Director QA at Unqork. Learn how CICD and QA play crucial roles in fortifying software security, ensuring robust protection throughout development.

ETL Testing: Processes, Types, and Best Practices

ETL testing is a set of procedures used to evaluate and validate the data integration process in a data warehouse environment. In other words, it’s a way to verify that the data from your source systems is extracted, transformed, and loaded into the target storage as required by your business rules. ETL (Extract, Transform, Load) is how data integration tools and BI platforms primarily turn data into actionable insights.

CICD & QA: Boosting Cybersecurity in SDLC

Discover how Continuous Integration/Continuous Deployment (CICD) and quality assurance (QA) bolster cybersecurity in the Software Development Life Cycle (SDLC). Join us on this episode of Test Case Scenario as we uncover strategies to enhance defenses against cyber threats with special guest, Karen Laiacona Frazier, Senior Director QA at Unqork. Learn how CICD and QA play crucial roles in fortifying software security, ensuring robust protection throughout development.

How to Deliver High Quality User Experiences at Scale

Hosted by: Chuan Au, Vice President of Quality Assurance (eMoney Advisor) Lori Henderson, Director of Quality Assurance (eMoney Advisor) Ashwini Sathe, Sr. Group Manager & Product Marketing (Sauce Labs) Background: eMoney Advisor, a subsidiary of Fidelity Investments, is a leading financial services technology company. Over 106,000 financial professionals across firms of all sizes use the eMoney platform to serve more than 5.8 million households throughout the U.S.

How to Streamline Your SAP Testing With Perforce & Worksoft

For many enterprises that are growing in their test automation maturity, SAP testing remains a clunky and unintuitive process. Teams need to work with many vendors just to get the right test coverage, and maintaining all these solutions takes away the necessary time and resources needed to effectively run the tests themselves. Yet as SAP testing continues to grow in importance, there needs to be a better solution.

How to perform exploratory testing in a remote work era

In software testing, exploratory testing stands out as an immersive approach where testers delve into applications, evaluating performance through various actions. As quality assurance professionals, the goal is to adopt a user's perspective, navigating the application just as an actual user would. This hands-on methodology is instrumental in uncovering and reporting bugs that could compromise the application's functionality, playing a vital role in enhancing user experience.

Discover The Power Of Backtrace: An Introduction And Live Demo

In this 10 minute video, you’ll receive a 2.5 minute introduction to the Backtrace platform, and a 7 minute demo highlighting key capabilities of the system. We open with a discussion on what types of errors can be submitted to Backtrace, and then dig deep on the Debug and Explore views. We highlight Triage briefly, and show how engineers can use Slack to be notified of new issues and immediately be brought into a Debug view.

Continuous Testing and DevOps

Understanding Continuous Testing , The Process , And The Benefits It Can Bring To The DevOps With QA practices like DevOps and Agile gaining popularity, testers these days are extremely interested in integrating the continuous testing model into the existing QA model. Especially when CI/CD pipelines in combination with DevOps model have the potential to increase flexibility & scalability, the eBook defines the benefits continuous testing brings to the DevOps model.

Testing With Selenium

Diving Into The Depths Of Selenium As An Automation Testing Tool Over the years, Selenium has always stayed to be the primary choice of test automation experts. However, the recent upgrades and the ever-changing test requirements, make it necessary for young test teams to explore Selenium more closely. Read the eBook to understand every aspect of Selenium testing, right from the tool to the recent upgrades.

Generating Dynamic IDs in JMeter for Enhanced Test Automation

In JMeter, generating dynamic IDs that can be used in subsequent steps of your test plan is a common requirement, especially when testing applications that require unique identifiers for transactions or user sessions. Here are several methods to generate and use dynamic IDs in JMeter.

Analyzing the WEF's 2024 Cybersecurity Report: Insights for Tackling Cyber Inequity

“No country or organization is spared from cybercrime, yet many are direly underequipped to face the threats effectively, and we cannot have effective global response mechanisms without closing the capacity gap. Key stakeholders must work collaboratively towards immediate, strategic actions that can help ensure a more secure and resilient global cyberspace.” – Jürgen Stock, Secretary-General of INTERPOL.

Your Job in Testing is to Protect the Brand

Get ready to debunk testing myths with Ross Radford in the latest 'Test Case Scenario' episode! Ross, Director of Software Engineering at BarSign, joins Jason, Nikolay, Marcus, and Evelyn, as they banter about the roles of testing in professional workflow and management, how to communicate the importance of testing to leadership, and the question of speed versus thorough testing. We even get a sneak peek into an upcoming must-read, 'Software Testing for Managers,' by Ross himself!

Navigating the Testing Convo with Your Boss

Get ready to debunk testing myths with Ross Radford in the latest 'Test Case Scenario' episode! Ross, Director of Software Engineering at BarSign, joins Jason, Nikolay, Marcus, and Evelyn, as they banter about the roles of testing in professional workflow and management, how to communicate the importance of testing to leadership, and the question of speed versus thorough testing. We even get a sneak peek into an upcoming must-read, 'Software Testing for Managers,' by Ross himself!

Balancing Risks and Rewards for Outsourcing QA: What You Need to Know

There are a few universal truths modern quality assurance (QA) teams have to acknowledge. While all of these are true, the expectation that QA teams can deliver new and existing bug-free features with aggressive time and cost constraints without support is unrealistic. Additionally, several in-house teams struggle to hire and retain specialized testing expertise.

Communicating the Value of Automation to Leadership

Get ready to debunk testing myths with Ross Radford in the latest 'Test Case Scenario' episode! Ross, Director of Software Engineering at BarSign, joins Jason, Nikolay, Marcus, and Evelyn, as they banter about the roles of testing in professional workflow and management, how to communicate the importance of testing to leadership, and the question of speed versus thorough testing. We even get a sneak peek into an upcoming must-read, 'Software Testing for Managers,' by Ross himself!