Customer experiences matter. And many businesses struggle to improve them. More often than not, a bad process is to blame: manual tasks, data spread across too many systems, or even just old ad hoc workflows that linger on because that’s how it’s always been done. But the cost of ignoring these issues is high.

3. Elevate risk governance to the next level. NatWest is the UK's leading business bank and second-largest retail mortgage provider. Lengthy change implementation processes hindered risk governance at the bank. Initiating change projects or launching products and applications meant navigating layers of policy checks and approvals, which could take up to 73 days.

I’m brand new to writing KIPs (Kafka Improvement Proposals). I’ve written two so far, and my hands sweat every time I hit send on an email with ‘ KIP’ in the title. But I’ve also learned a lot from the process: about Apache Kafka internals, the process of writing KIPs, the Kafka community, and the most important motivation for developing software: our end users. What did I actually write? Let’s review KIP-941 and KIP-1020.

Live testing is to test software in real-world situations with real users instead of simulated data. This approach allows testers to check software quality in actual usage scenarios and real-world conditions. They do have their own risks to take into consideration, since we are interacting with real users and live systems here. In this article, we will explore the concept of live testing in-depth, and how you can better do live testing with the right tools and approach.

Streaming refers to any media content—live or recorded—delivered to computers, TVs, and Mobile devices via the internet and played back in real-time. Streaming services often require fees, either per view or subscription. Streaming continuously transmits audio or video files from a server to a client. In simpler terms, streaming happens when consumers watch TV or listen to podcasts on Internet-connected devices. We have two types of streaming – audio and video.

The emergence of generative AI (gen AI) heralds a new, groundbreaking era for advertising, media and entertainment. According to a recent Snowflake report, Advertising, Media and Entertainment Data + AI Predictions 2024, gen AI is going to transform the industry — from content creation to customer experience. The companies that will come out ahead during this time are those that most successfully and quickly supercharge their data strategy.

Ably’s LiveSync product is now available as a public alpha release. LiveSync allows you to automatically keep data in sync across servers and clients, in realtime. This is a hard distributed systems problem. In this post, we’re going to have a look at four existing solutions to realtime data synchronization, the different technical designs, and the tradeoffs they make.

Software developers have plenty to keep them awake at night. Their top concern is no longer how to express the latest algorithm in their favorite language (C, C++, Erlang, Java, etc.). Instead, it’s being replaced by artificial intelligence (AI). Here we take a look at the process for AI writing code and answer the question: Will AI replace programmers? Read along or jump ahead to the section that interests you the most.

DevOps significantly changed the software industry. From a siloed process where the focus was entirely placed on development, leaving little to no time to properly test it, to a combination of the two, simultaneously developing testing to shorten the cycle. CI/CD is the key to that innovation, and Jenkins is one of the most popular CI tools on the market. We’ll learn how to do Continuous Integration with Jenkins in this step-by-step guide.