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AI chatbots are transforming how people interact with digital products, but they also introduce new accessibility challenges.

Testlio's Tom Chmielewski recently sat down with Bozhena Labinska, Merchant Integrations Lead at Solidgate, to explore how teams can avoid payment failures that never trigger an alert.

The first payment is often the easiest part of the subscription lifecycle. A customer chooses a plan, enters a payment method, completes the transaction, and gains access. For the product team, that successful sign-up can feel like proof that the payment experience works.