Systems | Development | Analytics | API | Testing

December 2022

Think twice before hiring QA for your startup

It happens at almost every early-stage startup: a major bug escapes into prod (or into an investor demo). For teams without meaningful quality controls in place, the common reactions are dismay, embarrassment, and the instinct to "hire someone who can own quality." In these cases, “quality” generally means a lack of bugs. While the logic seems sound – there’s a quality issue, so we should hire an expert to handle quality – this instinct is ultimately misguided.