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The pressure to scale AI is on, forcing most organizations to take a serious look at their legacy technology stacks and reinstate failed or postponed modernization projects. AI both requires and enables a modern enterprise. Traditional barriers to modernization—such as time, cost, and business disruption—are now significantly reduced with the introduction of AI modernization tools.

It's easy to get caught up in the AI hype, but excitement can stop us from seeing the practical steps needed to make AI truly work. At Appian, we recognize that AI is at its most powerful within a process. Before you get to embedding AI in process, however, you must determine if AI is what you need.