Do you know how many steps it takes you to complete a simple task like adding data to a record? What about how long it takes to send a follow-up email? For most of us, efficiency in our work is something we strive toward but not something we track. That’s where task mining and process mining can help. These tools enable you to see how work can be improved and where to optimize the larger process in which it’s involved. The more complex the process, the more the benefits add up.

Process discovery is a method for creating visual representations of business processes using data. It takes the guesswork out of business process improvement projects and makes it easier for business and IT leaders to spot inefficiencies. But to get there, you need to select the right set of process discovery tools.

Enterprise data. Whether you’re ready or not, it’s growing more and more important to organizational success every day. Business decisions, business insights, and business intelligence all depend on having the right data at the right time.

Data is the heart of business operations. And much of that data is sensitive or regulated. Cyber threat actors know they can benefit financially from your data by holding it for ransom or selling it on the dark web. The most recent Cost of a Data Breach Report 2022 from Ponemon Institute and IBM clocks the average data breach cost at $4.35 million USD (that’s $164 USD per data record). The stakes are high. Your security must be too.

2023 is looking likely to be a breakout year for artificial intelligence (AI) and machine learning (ML). Some industry-watchers predict that recent breakthroughs in AI might lead to a new revolution in society akin to the industrial revolution, the invention of the internet, or the advent of the smartphone. Yet, 2023 doesn’t mark the invention of AI—just the year it went viral thanks to OpenAI’s ChatGPT technology.

So, did you invest in RPA? Did you buy into the dream of automation? How's it going? Are your bots running at 100% reliability and delivering amazing ROI? Or are you fighting bot breakdowns and struggling to justify the expense of costly RPA bots with poor reliability?

When was the last time you had all the data you needed to make a business decision? Hopefully, it was today. But if it wasn’t, you’re not alone. It’s increasingly difficult for people inside enterprise organizations to harness the power of their data. Even though good decisions are nearly impossible without good data, getting data into the right hands at the right time is easier said than done.

In today's fast-paced and increasingly unpredictable business environment, it's more important than ever for you to deliver value with fewer resources. Modern enterprise process automation platforms are the key to connecting your people, processes, and data and unlocking operational efficiencies.

With the new year well underway, you might be feeling like all the new initiatives, lists of priorities, and looming project deadlines are endless—and you’re probably wondering how you’ll get it all done. Appian is here to help.

The philosophy behind continuous improvement is simple: incremental and ongoing changes to your organization result in more efficient business processes, better products, and superior customer experiences. The pursuit of excellence is familiar to many of us in our daily work, and your organization may already have a culture, goal, or process management method designed to improve performance and facilitate operational excellence.