Process Mining vs. Task Mining: 3 Key Differences
Do you know how many steps it takes you to complete a simple task like adding data to a record? What about how long it takes to send a follow-up email? For most of us, efficiency in our work is something we strive toward but not something we track. That’s where task mining and process mining can help. These tools enable you to see how work can be improved and where to optimize the larger process in which it’s involved. The more complex the process, the more the benefits add up.