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Upgrade Your Processes with 11 New Generative AI Skills in Appian 24.2

AI can offer transformative business value. But you need the right combination of capabilities. Appian is continuing its history of providing practical value to enterprises across industries with the new AI capabilities in our 24.2 release—from 11 new generative AI skills that help you optimize mission-critical processes to the release of our Enterprise Copilot that gives users instant answers to their questions. This post will cover the latest enhancements to our AI offerings.

Introducing Appian Case Management Studio: A Faster Way to Build Flexible Apps for Casework

Join us for an overview session covering Appian Case Management Studio, a modular approach for building fast, flexible enterprise applications that help you manage casework. We’ll cover the basics of case management, explore common use cases, and show how Appian simplifies case workflows.

Case Management Studio

From service requests to employee onboarding to regulatory compliance, case management processes are a critical part of business operations. And in a digital-first world, dated methods for managing casework simply can’t keep up.Appian Case Management Studio provides a modular approach to case management that covers 80% of typical casework needs out of the box. Watch the demo to learn how you can quickly build flexible, enterprise-grade apps for managing casework with Appian Case Management Studio.

6 Ways Local Government Automation Can Transform the Citizen Experience

Local governments aim to serve the needs of their communities by fostering a safe, prosperous, and vibrant environment where residents and businesses can thrive. But too often, inefficient processes and manual, paper-based tasks consume valuable time and resources. This leads to delays, errors, and inconsistencies in the delivery of essential services, eroding citizen satisfaction and trust.

5 Advantages of Enterprise Intelligent Automation

3. Elevate risk governance to the next level. NatWest is the UK's leading business bank and second-largest retail mortgage provider. Lengthy change implementation processes hindered risk governance at the bank. Initiating change projects or launching products and applications meant navigating layers of policy checks and approvals, which could take up to 73 days.

Customer Service Case Management Software: What to Look For

Customer experiences matter. And many businesses struggle to improve them. More often than not, a bad process is to blame: manual tasks, data spread across too many systems, or even just old ad hoc workflows that linger on because that’s how it’s always been done. But the cost of ignoring these issues is high.

Improve Your Enterprise Risk Management Framework with Process Automation

The regulatory and business demands of financial services require teams to collaborate with consistency and accuracy—a difficult task when it comes to enterprise risk management (ERM). Business units often complete their risk management strategic objectives independently, and since each may have its own taxonomies and processes, human errors may go unnoticed, increasing potential risk.