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Moesif

How to Define, Measure, Analyze and Predict Customer Churn

It costs your business more to acquire a new customer than it does to retain an existing one. Analysis varies when it comes to just how much more, but it’s somewhere in the ballpark of 5X to 25X. As such, defining, measuring and analyzing customer churn – then predicting and proactively reducing it – can save your business money. A lot of money. Here’s how. The cost of acquiring a customer is up to 25 times more expensive than retaining one.

How Can Moesif Help you Improve your Platform's Developer Experience

A good developer experience can make or break your product. Developers, myself included, are extremely particular about the tools they use to build and monitor their projects. With the vast array of developer tools available, the option to be picky is easier than ever. The great part about product experiences is that with proper tracking and analytics, you can slowly make impactful small changes.

Drive Valuable Insights About Your Web3 Application Using API Analytics

What’s your API data telling you about your Web3 App? By lifting relevant information from your App’s API transactions and call logs, you can identify and proactively catch issues before they’re surfaced by your customers. Keep your customers happy and reduce churn - make your customer success team performant.

Using Moesif's Live Event Log to Filter and Inspect API Calls and Events

As you may know, event logs are a common feature in operating systems and other software that keep track of system and application errors. When you have API traffic to follow or front-end actions you want to watch, using Moesif’s Live Event Log is a simple way to filter and find the data you need.

End-to-End API Monetization with Azure APIM, Stripe, and Moesif

Many API developers and companies struggle to find ways to set up systems to monetize their APIs easily. Some are simple but not customizable and some are complex and require massive engineering effort to actually get it all running. To make things easier, Moesif created the Billing Meters feature which gives massive customizability but with a minimal amount of code and engineering effort to monetize APIs.

4 Ways to Leverage User Metrics in Moesif

Without users, products mean nothing. So why is it that so many organizations analyze API and user behavior metrics as an afterthought? My theory would be that they just don’t have the right tools in place to actually collect, analyze, and use these usage metrics. With so many products aiming to improve their user experience and customer satisfaction, tools like Moesif are exactly what is needed.

Using Time Series Charts to Explore API Usage

One major reason for digging into API and product analytics is to be able to easily identify trends in the data. Of course, trends can be very tough to see when looking at something like raw API call logs but can be much easier when looking at a chart aimed at easily allowing you to visualize trends. Enter the Time Series chart.

End-to-End API Monetization with Azure APIM, Stripe, and Moesif

Many API developers and companies struggle to find ways to set up systems to monetize their APIs easily. Some are simple but not customizable and some are complex and require massive engineering effort to actually get it all running. To make things easier, Moesif created the Billing Meters feature which gives massive customizability but with a minimal amount of code and engineering effort to monetize APIs.

How To Use Retention Reports in Moesif

Product retention is an extremely important metric to check the health of your business. Calculating the retention rate of your business will return the percentage of users who continue using your product or service over a given time period. Retention can really be seen as a gauge for customer loyalty and a good reflection of the quality of your customer relationship with a new or existing customer.