Empowering Biotech Innovation with Seamless Functional and Usability Testing: A Success Story
In the biotech industry, where precision, compliance, and user experience are critical, even minor technical glitches can have significant consequences. A leading biotech company specializing in rare diseases faced this very challenge when updating its web-based Request Management System (RMS). The RMS is crucial for managing requests, ensuring compliance with industry regulations, and providing users with a seamless experience.