Digital channels are now the dominant banking channels worldwide. As a result, customers are visiting the branches less and using the digital platforms for their banking needs. Due to portability and quick access to features in #banking transactions, Internet banking and mobile banking have become key banking platforms with a huge increase in popularity. Banking institutions provide all the features of online and mobile banking for the customer, and we can use these channels through hyper-personalization based on customer usage and provide a better and more customized solution, says Amar Sindol, Delivery Manager, Cigniti Technologies.

Watch this preview video of our blog to learn more about how hyper-personalization is becoming a key enabler in the #digital evolution of #banks.

https://www.cigniti.com/blog/hyper-personalization-digital-banks/