Data analytics and business intelligence (BI) are key for driving informed decisions, and today's best solutions make use of artificial intelligence (AI) to help users along the way. AI chatbots, powered by natural language and machine learning (ML), are one such intelligent tool that can quickly analyze large datasets, helping your business users find helpful answers to queries, get recommendations, and even uncover valuable insights.

The way we interact with computers and digital systems has come a long way. Gone are the days of cryptic commands and rigid syntax; today, we can speak naturally to our devices, ask questions in complete sentences, and even have (somewhat) intelligent conversations with chatbots. This transformation is largely thanks to a fascinating field of artificial intelligence (AI) called natural language processing (NLP).