Should you build an in-house QA team, or should you rely on software testing companies? The conversation around insourcing versus outsourcing looks very different for quality assurance than for other teams like engineering or product management. These teams offer very clear ROI from insourcing unless we’re talking about some side project that keeps getting deprioritized in the backlog, like a new API.

Testing web applications comes with many challenges like covering the entire platform, testing with real devices, and protecting data security. B2B customers have high expectations for the web apps they use. They rely on them for their day-to-day jobs or small business functions. The failure of a consumer app can be frustrating.

Not many areas feature as much innovation as the area of app development. Recently we explored various mobile app trends from social media to virtual experiences. App development has become more innovative over time—and we have effective technologies and platforms helping us develop, test, and release successful applications. Most companies think of creating a B2B native app without considering other options available – namely, the web app.

Real device testing is a critical ongoing requirement for providing a quality experience in a mobile app. But it’s hard to do well, as there are thousands of devices your users might own. In fact, there are well over 24,000 Android devices, and while iOS devices remain popular in the US, globally Android makes up 73% of the device market share. This means that Android devices can’t be glossed over. But, testing thousands of different devices isn’t possible or even necessary.