Systems | Development | Analytics | API | Testing

Have you ever felt personally offended by a 4-star review, even after giving 110% to your customers? You’re not alone. Even the smallest product hiccup can spark a Reddit thread or a sarcastic TikTok. Getting customer engagement right is more challenging and important than ever. You will likely face ongoing challenges in customer engagement with new and evolving expectations, and meeting these needs is vital to fostering brand loyalty.

Are you leading the development or marketing of an app or website that involves protected health information (PHI)? If you have not heard the term before, PHI involves information related to an individual’s health status, healthcare, and healthcare payments. The Health Insurance Portability and Accountability Act (HIPAA) protects said individuals and their health-related information, which you must comply with before progressing further with your product or service.

If you’re building AI systems—whether for personalization, fraud detection, or predictive analytics—you already know the brutal truth: your models are only as good as the data you feed them. Enter Countly, an analytics platform that doesn’t just collect user data but transforms it into rocket fuel for AI. This isn’t about explaining what Countly does (AI can do that for you).