Systems | Development | Analytics | API | Testing

Software testing has a bad rap for bottlenecks — and nowhere is that truer than in the SAP world. An overwhelming majority of SAP orgs continue to rely on manual testing practices that can consume up to 30% of implementation budgets, making QA out to be a persistent roadblock to transformation. To be fair to SAP QA teams, the issue is not as much about inefficiency as complexity.

Over 1,000 people around the world tuned in as Tricentis CEO Kevin Thompson and VP of AI David Colwell unveiled our new integrated platform, followed by a live demo from Enterprise Solution Architect Matt Serpone. From our headquarters in Austin, Texas, we unveiled a unified solution designed to help enterprises treat quality as a coordinated system rather than a collection of disconnected tools.

Last August, MIT released a landmark report that confirmed what many enterprise leaders had started to fear: most AI pilots are failing. After reviewing hundreds of AI initiatives, researchers found that 95% of generative AI pilots failed to reach production or deliver measurable results. The headline quickly hardened into a cliché: AI doesn’t scale.

Modern SAP customers often face competing demands. While navigating the routine complexities of an SAP system, they must also prepare for faster releases and looming S/4HANA deadlines, juggling the day-to-day with long-term innovation. Intelligent quality assurance helps SAP users balance these priorities.

Thanks to AI, software today ships faster and with more complexity than ever before, and performance teams that rely on workflows built for a slower era are at risk of falling behind. Reliance on manual steps, niche expertise, and disconnected tools create bottlenecks that add risk to every release. Tricentis NeoLoad is leading this paradigm shift with AI-powered performance capabilities that close the gap and match the pace of validation to that of modern software delivery.

AI has completely reshaped the boundary between human imagination and what’s possible. Along the way, AI use in business has become mainstream, with software delivery among its top adoption areas. In 2026, leading global technology companies are now using AI to generate the majority of their code, with some development teams reporting that they haven’t written code manually in months.

AI is reshaping how software gets built, tested, and delivered. For quality engineering teams, AI agents promise extraordinary acceleration by automating analysis, executing tests, generating assets, and orchestrating tasks across the SDLC. But when enterprises begin experimenting at scale, new challenges appear. Where are these agents running? What exactly are they doing? Who approves their decisions? How do we govern them safely?