It’s remarkable how many systems can manage unexpected performance demand, scaling resources and continuing operations. Yet truly unexpected demand can still apply enough stress to a system that it crashes. Here, we’re going to examine two failures that resulted from a single corporate controversy.

It’s no secret that more and more applications are moving to the cloud. According to the 2022 Flexera State of the Cloud report, 50% of all workloads are in public clouds. In addition, moving from on-premises software to SaaS was a top priority for 42% of survey respondents. According to the BetterCloud’s 2023 State of SaaSOps report, organizations are using 130 SaaS apps on average. Many of these apps are the backbone of your organization.

Artificial Intelligence (AI) is coming, whether we like it or not. It is likely to transform every aspect of what it means to be human and represents an existential opportunity – or potential threat – to everyone living and yet to be born. Hyperbole aside, ChatGPT software intelligence has been a hot news topic of late. While it has some limitations, to many of us it’s the first real glimpse of AI’s capabilities.