Systems | Development | Analytics | API | Testing

The Secret to Building an Effective Customer Success Dashboard

The secret to customer success is making your customers happy and supporting them to succeed. A simple concept – until you try to implement it. You’ll need a great product and a great customer service team, for starters. You’ll also need an in-depth understanding of the customer experience, including their pain points and how you can help solve them. This is where things get trickier, but the answer could already be tucked away in your data.

Policy Management with WSO2 API Manager

REST APIs have become the building blocks of all enterprise business applications over the last few years. There have been significant improvements for these components to make them more convenient to implement, manage, and maintain. Authentication and authorization have been the key element controlling these REST APIs. However, with the advancement of business use-cases, they are used to address modern business problems.

2022 Intellyx Digital Innovator Award

Intellyx, the first and only analyst firm dedicated to digital transformation, today announced that Speedscale has won the 2022 Digital Innovator Award. This is Speedscale’s second year winning the award. As an industry analyst firm that focuses on enterprise digital transformation and the leading edge vendors that are driving it, Intellyx interacts with numerous innovators in the enterprise IT marketplace.

What's the Best Way to Determine the Price of an API?

As an API provider, once you’ve decided to bring in revenue from your APIs, the next step is to figure out how you will price the usage. As with any business decision, there are plenty of ways to go about pricing an API. There are many short-term strategies to establish initial pricing and then iterate to find which pricing model and price points work best for your customers.

Chaos Engineering: Why Break Things on Purpose? #kongbuilders #kong #kongmesh

🗣️ In our next Kong Builders Livestream, Andrew Kew is joining us to tell us more about the topic of Chaos Engineering. With the move to distributed cloud architectures, it's becoming more critical to ensure that our platforms are designed for failure and behave the way we expect in these failure events.
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How to Create K6 Load Tests from API Recordings

Load testing is one of the most common ways to test the resiliency of your applications. In this blog we show how recording production data with Speedscale and exporting to a K6 load tests gives you the best of both worlds. Whether or not it's important for your organization, there are clear benefits to be had from implementing these types of tests. By doing so, you can: When it comes to load testing, two of the most modern tools are Speedscale and K6. While there are many reasons for choosing one over the other, there are also benefits to using them together. If you want to know what the main differences are, check out the in-depth comparison.

Optimizing Your Kubernetes Load Testing with Speedscale

One of the major factors that come into play when deciding on a load testing tool is whether it can perform as you expect it to. There are many ways to measure how well a load testing tool performs, with the amount of requests per second undoubtedly being one of the main ways. Speedscale creates load tests from recorded traffic, so generating load is at the core of the tool.

Kong Named Leader in Gartner Magic Quadrant for Full Life Cycle API Management for Third Year

For the third consecutive year, we’re happy to announce that Kong has been recognized as a Leader in the Gartner Magic Quadrant for Full Life Cycle API Management and is positioned furthest to the right for Completeness of Vision. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.

Introducing Kong Gateway Operator

In our next #KongBuilders #livestream on November 16, Viktor Gamov from Kong will deep dive into Kong Gateway Operator. Kong Gateway Operator is a next-generation deployment mechanism founded on the operator pattern that allows Kong Gateways to be provisioned in a dynamic and Kubernetes-native way, enabling automation of Kong cluster operations and management of the Gateway lifecycle.