Migration Supporting Real-Time Analytics for Customer Experience Management
Service Management Group (SMG) offers an easy-to-use experience management (XM) platform that combines end-to-end customer and employee experience management software with hands-on professional services to deliver actionable insights and help brands get smarter about their customers. The XM platform, smg360, helps customers across verticals, including restaurants, retail, and healthcare, drive changes that boost loyalty and improve business outcomes.