AIOps adoption is on the rise. According to Gartner, by 2023 40 percent of DevOps teams will augment application and infrastructure monitoring tools with AIOps platform capabilities. Use cases are also expanding beyond IT to include IT Service Management (ITSM), digital experience monitoring (DEM), DevOps, Application Performance Monitoring (APM) and third party services.

With the pandemic forcing businesses worldwide to reboot, many have no choice but to exact drastic cost-cutting measures to keep the lights on. Cloud computing is an expense incurred by every digital business that, unlike many other operating costs, is largely variable.