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Is Shadow IT a nuisance, or does Shadow IT lead the way?

When people feel dissatisfied with the tools they are provided, it’s not uncommon for them to seek their own. This phenomena is called shadow IT and it can disrupt the trust between data leaders and business stakeholders. So what should companies do? Benn Stancil, Field CTO of Thoughtspot, believes tooling is a preference, but there needs to be some standardization so that trust does not deteriorate within the team.

Creating a data-driven culture with self service and data literacy

In this segment, Geraldine Wong, CDO of GXS Bank, explains how her bank's data strategy aims to promote inclusion through superior data insights and AI, but achieving this requires building a data-driven culture by providing employees the right tools, access, and knowledge about the data.