By combining the power of Appian Connected Claims with the Amazon Connect omni-channel cloud contact center, insurers can modernize the claims experience and unlock a single three-hundred-and-sixty-degree view of claims from all CRMs and legacy systems.

Allan Gray, a Wealth Management company in South Africa, processes thousands of client transactions a day. They built their client onboarding process on Appian’s low-code platform with Know Your Customer (KYC) functionality and dramatically reduced the onboarding friction experienced by their clients. Watch this video to see how the lean delivery team in Cape Town has been able to deliver new features and functions every few weeks and months, instead of months and years, while drastically enhancing user and customer experience.

Learn all about the UX team at Appian!

Discover how to significantly increase claims efficiency using low-code and process mining to transform a claims process that once took 45 days down to just 5 days.

Find out how sachcontrol was able to improve claims and payment processing time with better operational efficiency and achieve a 99.7% customer satisfaction level.

Including the right clause language in the solicitation and execution of a contract is mission critical, and very difficult to achieve. Appian Government Clause Automation can help. Informed by over 20 years of experience working with government IT leaders, this pre-built solution uses modern automation, workflow, and integrations to streamline, standardize, and secure the acquisition process. Learn more at appian.com/clause-automation