Analysts Jeffrey Hammond, Diego Lo Giudice, and Christopher Condo explain in this Forrester report why digital and software development leaders should take a customer-focused approach to software development to support digital transformation.

Organizations often think of modernization in terms of technology choices—and as NodeSource has seen firsthand, Node.js is a key part of the tool set for application modernization. However, this report indicates that most IT organizations don't have the right operational models to develop and deliver great digital experiences.

By adopting best practices associated with modern application development and delivery, this report from Forrester offers advice for updating the accompanying process and approach to better suit present and future needs, and explains how leaders can significantly improve the odds of a successful digital transformation.