Systems | Development | Analytics | API | Testing

Low-Code Software Testing: How to Get Your Org on Board

Every business wants to mature rapidly. For software testing and QA professionals, terms such as low-code application testing, codeless tools, and automation will definitely ring a bell. From a market perspective, a product perspective, and especially a tech stack perspective, ensuring quality is critical in software development.

From Buggy Beginnings to AI-Powered Quality with Cristiano Caetano

Recently, I had the pleasure of sitting down with Cristiano Caetano, VP of Product at Katalon, to explore his journey in software testing. It was a path that began with frustration, evolved through innovation, and now looks toward an exciting AI-driven future. Cristiano's insights shed light not only on his personal career path but also on the broader evolution and future of software testing.

How did Katalon work with the customer, and what did success look like?

Katalon worked closely with the customer to set clear success metrics, benchmark their starting point, and build a roadmap to boost automation, reduce defects, and speed up releases. The outcome: far fewer weekend emergencies for the VP, major gains in automation coverage and quality, and a QA team that’s now more mature, and even adopting AI in their testing. — Daisy Hoang, SVP Revenue at Katalon Follow Katalon for more insights in our series!

What challenges was the customer facing before Katalon, and how were they testing then?

They struggled with constant production bugs, poor quality, and low automation, so much so that the VP of Engineering couldn’t unplug on weekends for fear the website might break. With only ~20% automation and frequent releases across web, mobile, and APIs, they lacked the coverage and resilience needed to prevent defects from leaking into production. — Daisy Hoang, SVP Revenue at Katalon Follow Katalon for more insights in our series!

What changed for the customer, and what was the final outcome?

They can now run large test suites quickly, execute at scale, and get consolidated reporting — all major improvements from where they started. The journey continues, but today they’re also using AI-driven test generation and tracking ROI, with Katalon adding features based on their needs. — Coty Rosenblath, Chief Technology Officer at Katalon Follow Katalon for more insights in our series!

Why do you think professional services is especially valuable for large organizations?

Professional services are especially valuable for large organizations because they move at your pace, navigate complex coordination, and tailor adoption across multiple teams. They also provide a smooth handoff to customer success, ensuring you always have expert support instead of being left on your own. — Mush Honda, Chief Quality Architect at Katalon Follow Katalon for more insights in our series!

Katalon Product Roundup | December 2025

In December, we doubled visibility, control, and confidence across your quality lifecycle. In TestOps, a comprehensive set of new stability metrics and test case health reports brings far richer insight into why tests fail and what to do next. Rounding things out, new license utilization reports, expanded deletion options, and EU-region deployment give admins the governance and flexibility they need to scale. Let’s take a closer look at what’s new.

What was the customer's journey like with Katalon, and how did we support them along the way?

They started with basic test automation using record-and-playback, then expanded into BDD and full automation with Katalon. As their test suites grew, we helped them scale, parallelizing tests, executing them faster, and consolidating reporting, making it easier to manage large volumes of tests and meet delivery requirements.

What's the value of not going through an implementation alone?

Getting support means reaching value and impact in days instead of weeks or months. Professional services bring proven expertise that accelerates adoption and makes teams the heroes, not the ones struggling to figure everything out alone. — Mush Honda, Chief Quality Architect at Katalon Follow Katalon for more insights in our series!