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From Loose Threads to Tightly Woven - The AI Shift in Software Design

AI is advancing at breakneck speed-from basic rule-based systems to autonomous agents. Over 240,000 AI papers are published annually, with 1.8M+ projects on GitHub and 80+ large language models released in 2024 alone. Forecast AI spend is expected to top $632B by 2028. Amid the hype, the focus must be on delivering real value and preparing for what's next.

Why Deployment Flexibility Matters for Enterprise Software

Choosing a software deployment model for modern organizations is complex. Regulatory compliance, data privacy, security, and operational overheads are just some of the factors that need to be considered. These factors can also change over time for reasons ranging from the introduction of new government regulations, to changing business models, to business expansion to new geographies, and more.

EP 19: Demystifying Agents

In this episode, *Dr. Sanjiva Weerawarana* and *Asanka Abeysinghe* demystify what “agents” really are and why architects should care. They walk through core concepts and terminology—agents, agent loops, prompts, context, memory, RAG, tools, MCP, and skills—and discuss how agents observe, act, and evaluate. The conversation compares agents to traditional systems, explores where agents fit in modern architectures (including solo agents, agent-to-agent patterns, and multi-agent setups), and looks at orchestration challenges.
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Empowering Development Teams to Do Their Best Work

There is a seismic shift in software development with the advent of AI combined with the "shift left" movement. This leaves developers with competing priorities. Where AI is concerned, they are under pressure to get software to market faster. But as security requirements shift left, they are taking on more tasks and responsibilities than simply coding.

Reliability at Scale: A Review of WSO2's 2025 Customer Sentiment

In the enterprise technology landscape, consistency is often the hardest metric to maintain. At WSO2, we view our customer feedback as a critical North Star, guiding our commitment to providing transparent, high-performance API, integration, and identity solutions. We are pleased to announce our latest customer survey results for the second half of 2025 (H2). These figures not only reflect a successful six-month period but also cap off a year of remarkable stability in our global customer relationships.

Transforming Customer Support with an AI-Powered Troubleshooting Agent

A global leader in entertainment, gaming, and hospitality partnered with WSO2 to take the organization’s first step to becoming an agentic enterprise by building an intelligent solution that would transform how support teams operate. The solution, a virtual support engineer, automated a manual issue resolution process and reduced resolution times from 2 hours to 1 minute, helping to provide a better support experience for both customers and internal operations teams alike.
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Reimagining Centralised API Management with Gateway Federation

In today's digital-first economy, APIs are the backbone of modern applications and securing them is essential. They enable innovation, accelerate time-to-market, and drive seamless integration across platforms. Yet, as organisations scale, the complexity of managing APIs across diverse environments such as cloud, on-premises, and hybrid becomes a formidable challenge. Enter API Gateway Federation: a transformative approach to centralised API management that balances control with flexibility.