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Public Sector

Software Factories vs. Citizen Development for Government Software Innovation

In the fast-paced world of government software development, efficiency and effectiveness are paramount. One way government organizations enhance agility, foster innovation, and optimize resources in the public sector is through citizen development—the practice of allowing non-technical employees to create their own software applications using low-code or no-code platforms.

Embracing Automation in Government Acquisition: Advice for Modernization

Agencies typically have older procurement systems or too many systems. In either case, they are data entry intensive and error-prone, negatively impacting the procurement process and outcomes. The Office of Federal Procurement Policy’s Procurement Acquisition Lead Time memo from 2021 specifically calls for government modernization by “leveraging technology to modernize operations and help the workforce move from low- to high-value activities.”

Improving Government Case Management with AI: 6 Use Cases

There are many ways AI can improve government case management processes. Examples include: AI capabilities often depend on a large language model (LLM), an advanced AI system that can understand, analyze, interpret, and generate human language. It uses deep learning techniques to predict and produce coherent text based on input prompts. A large language model trained on government agency data is capable of tasks like text extraction, translation, summarization, and conversational responses.

Benefits of Contract Management Automation in Government Procurement

In many state and local government organizations, contract management is a manual process that is often cumbersome to oversee. Employees often feel overwhelmed trying to track deliverables and payments and ensure compliance. Manual contract management leads to delays and inefficiencies in procurement processes, resulting in missed opportunities to identify and acquire the right products or services at the best possible cost, which wastes taxpayer dollars.

5 Benefits of Applying AI to Public Sector Processes: Lessons from Parks and Recreation's Pawnee

The business of governance is not easy. Public sector organizations face a range of obstacles from corruption to lack of transparency to red tape—obstacles that have the potential to erode public trust in institutions and hinder economic development. That’s probably why, in virtually every country around the world, popular culture lampoons the intricacies of government bureaucracy.

The Snowflake Government & Education Data Cloud

In order to deliver on their missions, public agencies and departments must modernize IT to improve citizen services, streamline operational inefficiencies, drive research and innovation, and enable data collaboration across and beyond organizational lines. Unfortunately, the ability of public sector organizations to generate value from data is hindered by several challenges, including technical delays caused by legacy IT infrastructure, policy roadblocks, and institutional status quos. The public sector needs a protected, scalable, and flexible platform to centralize, govern, and securely share mission-critical data.

Top Trends in AI for Federal Government

AI is emerging as an important tool for meeting the mission at federal government agencies. It can add efficiency and aid decision-making by: Many government agencies are already using AI processes. Below are some important use cases for AI in federal government: And that’s just a small sample of the ways federal agencies are using AI. Thousands more use cases have been identified related to national security, healthcare, transportation, and more.

Top Data + AI Predictions for the Public Sector in 2024

Governments collect more data than any other type of entity on the planet, yet their ability to use data to serve citizens more effectively has always been limited. Regulatory compliance, budgetary constraints, reliance on legacy systems and internal resistance to change all play a role. That’s why when it comes to adopting new technologies, public agencies tend to lag behind the private sector by 18 to 24 months—and often longer.

Optimizing the Value of AI Solutions for the Public Sector

Without a doubt, 2023 has shaped up to be generative AI’s breakout year. Less than 12 months after the introduction of generative AI large language models such as ChatGPT and PaLM, image generators like Dall-E, Midjourney, and Stable Diffusion, and code generation tools like OpenAI Codex and GitHub CoPilot, organizations across every industry, including government, are beginning to leverage generative AI regularly to increase creativity and productivity.

Sharing Applications across the DoD to Get Programs Fielded Faster

The US government software modernization policy encourages federal agencies, including the Department of Defense (DoD), to leverage investments already made in application development and authorizations to operate (ATOs). The goal of repurposing existing, working applications is to enable agencies to reduce development time and costs by leveraging software that has been purchased and implemented by another team.