Data and the future of the in-flight experience - Dr. Rachelle Ornan

Data and the future of the in-flight experience - Dr. Rachelle Ornan

Aug 25, 2022

This episode features an interview with Dr. Rachelle Ornan, Director of Cabin Research and Passenger Experience at Boeing. In this episode, Rachelle talks about the advent of space tourism, the pent up demand in leisure flight, and how passengers expect life in the air to be as connected as life on the ground.

Key Quotes:

“Travel is the spice of life. I’m working in an industry that enables connection to other people. It’s the best weapon against xenophobia while also stimulating the global economy. That’s something I can contribute to through my work.”

“The space tourism market is relatively unproven. We don’t know the exact value of it. So we’re trying to make a business case for why we want to go into it while lacking that important information.“

“If you’re interested in trends and knowing how airlines are configuring their airplanes to support a need or trend, we have access to heaps of data. You can quite often show that a trend is on its way when you’re, for example, trying to convince an airline to add another cabin

Books mentioned:

  • A Life of Meaning, by James Hollis
  • The Golden World, by Robert Johnson
  • Your Brain on Love, by Stanley Tatkin

Learn more

0:00 Intro

2:36 From Human Factors to Aircraft Interior Design

6:20 Traveling Post Pandemic

8:25 The Data of Air and Spacecraft Design

10:51 How the Consumer Market Informs Design

12:56 Staying Connected in Flight

16:23 The Future of Air and Spacecraft Design

18:56 Accessible Design

22:52 Space Camp Dreams

26:04 The Next Frontier in Travel

33:39 Rachelle’s Favorite Things About Industry

37:18 Quick Decisions