Systems | Development | Analytics | API | Testing

AI chatbots are transforming how people interact with digital products, but they also introduce new accessibility challenges.

Testlio's Tom Chmielewski recently sat down with Bozhena Labinska, Merchant Integrations Lead at Solidgate, to explore how teams can avoid payment failures that never trigger an alert.

The first payment is often the easiest part of the subscription lifecycle. A customer chooses a plan, enters a payment method, completes the transaction, and gains access. For the product team, that successful sign-up can feel like proof that the payment experience works.

As AI rapidly integrates into software development, from code generation to interface review, it promises unmatched efficiency.

With 34% of software failing to meet quality standards, and 77% of AI failures significant enough to damage user trust and product integrity, new research highlights why global brands must pair AI orchestration with expert human insight.

A lot of teams think their AI quality problem begins when the first test run starts but it usually begins much earlier.

The agentic AI conversation is too obsessed with the front door. Customer-facing agents get most of the attention because they are visible.

Many engineering leads assume game testing happens only near launch, with testers logging bugs in the final months.

One thing has become very clear from our AI chatbot testing work so far: AI quality is not as visible as people think it is.

The most dangerous multilingual AI failure is a fluent output that feels native enough to trust, but is wrong enough to mislead.