This recent article from Finextra regarding the UK payments watchdog consulting on new authorized push payment (APP) fraud reporting rules has me thinking. How can we prevent fraud and protect consumers – and ourselves from scams? APP fraud happens when fraudsters deceive consumers or individuals into sending a payment under false pretenses to a bank account controlled by the fraudster. Real-time payment schemes are irrevocable, so victims cannot reverse a payment once sent.

When you launch a software product or application into a local market, you want to ensure its flawless functionality. Localization testing is a critical process in the software development life cycle that ensures the software is accurately localized and functions as expected in the target market. However, as with any testing process, localization testing can be time-consuming, repetitive, and error-prone, especially when dealing with multiple languages and locales. It’s ripe for automation.

“Are we WCAG compliant?” “When did we last conduct an audit?” “Who is responsible for accessibility?” If any of these sound familiar, then it’s very likely that you’re not delivering responsible accessibility. Over the past decade, a transformational culture shift has empowered us to take a closer look at social justice, inclusivity, and how to right the wrongs of the past.

The tech industry is grappling with the painful reality of widespread layoffs, including within QA teams. Typically, after a round of layoffs, companies spend some time readjusting. There’s a quiet period where projects, external partnerships, hiring, and specific initiatives are on hold. Then… boom. A rapid shift to outsourced, crowdsourced, and third-party coverage to cover the gaps left in QA staffing teams.

Money has been gradually digitized for decades, and the electronic transfer of funds is nothing new. But over the last five to ten years, internet technology and e-commerce have made digital payment methods the standard; these trends have sped up dramatically since the pandemic. Gen Z is leading the fray with near-total adoption and use of digital payments.

A quick internet search provides examples of marketing, brand, and UX issues when localization testing is treated as an afterthought. Clairol marketed a curling iron as a “mist stick,” even though mist is slang for manure in German. Colgate offered a toothpaste in France named “Cue.” Alas, that was also the name of a French adult magazine. UI in America is radically different than UI in Germany – something XBOX learned when releasing a new German dashboard that drew outrage.

Dear Testlio Client, With 2023 in full swing, I wanted to take a moment to say thanks—and offer information. While the world has many challenges, and many of us are charting a course through turbulent waters, I sincerely hope that the year ahead is as good as possible for you, your family, your colleagues, your company, and your community. You likely received my email of appreciation in December.

Once a customer is ready to purchase, the final frontier lies ahead: the payment process. Because online transactions already come fraught with a learning curve, companies must use extensive payment gateway testing to deliver frictionless payment experiences. Even minor glitches can cause cart abandonment and reduce sales volume. Where other aspects of software may enjoy the leeway to go live while minor problems are ironed out, payment gateways cannot afford anything less than perfect reliability.

Successful usability testing takes time and expertise to plan and execute. Moderated usability testing involves a process of user research, participant recruitment, testing user flows, and analyzing data. The end results will uncover prioritized problem areas that, when addressed, will provide new ways to satisfy and retain your users. Different UX methods are dynamically used depending on the team’s goals, product, and audience.