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AI transformation in financial services is no longer just a technical upgrade—it is the cornerstone of delivering the seamless digital experiences today's banking and insurance customers demand. In this feature from Appian Around the World London and Appian Europe, Sandeep Dubbireddi, Industry Vice President of Financial Services at Appian, breaks down what it takes to successfully diffuse artificial intelligence across entire enterprise organizations.

Episode 2 of the Serious About Process podcast is live! What if most of your underwriters’ time is spent on admin instead of underwriting? In this episode of Serious About Process, Gijsbert Cox and Roger Lewis explore how to reclaim that time through smarter processes, practical automation, and AI that enhances, not replaces, decision-making. From escaping pilot purgatory to scaling real solutions, they break down how insurers can drive measurable impact without ripping out legacy systems.

Appian’s unified platform brings together systems, and people, and AI agents to optimize processes and deploy AI with reliability and control. From IT and supply chain to finance and HR, Appian delivers AI automation for every department.

"To get real value from AI at scale, you need to put AI in a process," explains Jake Rank, VP of Product at Appian. That's how leading organizations move beyond AI experimentation to automate work, improve efficiency, and deliver measurable business outcomes.

Episode 1 of the Serious About Process podcast is live! Insurance pricing has evolved from slow, static updates to fast, dynamic decision-making. But have your systems caught up? In our first episode, host Gijsbert Cox is joined by Catrin Townsend, Director of Education at Price Writers, to discuss: Why pricing is an interconnected system, not just a sequence How legacy systems stifle innovation and frustrate teams The real promise of AI as a workflow partner.

When AI operates outside the flow of work, it lacks the context and connectivity needed to drive meaningful business outcomes. Appian innovations over the last quarter are designed to bridge this gap by continuing to make it safe and easy to embed AI directly into end-to-end processes. Join Appian product experts for a deep dive into the latest platform features and see how to use new capabilities in your applications.

Get a recap of innovations and product updates from Appian World 2026. Catch up on key announcements and trends, identify use cases, and learn how to apply new features to your processes and applications.

"Every great invention takes time to reach its full potential. Just as the light bulb required a system to illuminate the world, artificial intelligence requires the foundation of process to reliably deliver value.".

It's time to bring AI off the sidelines and into the center of your operations. Appian's latest product innovations deliver enhancements for scaling enterprise data management, automating complex work, and accelerating modernization with AI. Discover Appian’s latest innovations from this quarter's releases.

Appian embeds AI in your business processes, turning it into a powerful digital worker with goals, governance, and accountability.