The Hyperautomation Playbook - Csuite Buyin, Cultural Change, and end-to-end process automation, Part 2
In the previous episode of Digital Masters, EY’s Gurdeep Batra gave us the inside scoop on how hyperautomation is transforming the $89 trillion global wealth and asset management industry. But the good times, says Batra, are changing fast as the devastation of the COVID-19 crisis, increasing regulation, and ever-changing customer expectations squeeze revenues and boost operating costs to an all-time high.