Microsoft Graph API allows developers to access data and services across a wide range of Microsoft cloud services. Admittedly setting up permissions and security can be challenging, but once that is sorted, you will be able to access Microsoft services such as Office365, Outlook and Azure. Calling the Graph API with Linx allows you to efficiently automate tasks, or integrate with Microsoft products to ensure that functionality and data is accessible by your other systems.

Learn how to implement end-to-end process automation strategies successfully. Discover which hyperautomation technologies drive immediate and future business impact in the Gartner® Emerging Tech Impact Radar: Hyperautomation Report. Discover which use cases you should focus on for business process automation. Download theGartner® Market Guide for Business Process Automation Tools.

Low-code is here to stay. In fact, Gartner anticipates the adoption of low-code development platforms will grow 20% per year to $44.5 billion by 2026. However, while low-code offers enterprise IT leaders undeniable advantages, its role in shaping the future of process automation is nuanced. This blog delves into the dichotomy of low-code's potential, exploring why it is the future but not the sole solution for process automation.

Intelligent automation is a term for the combination of process automation and artificial intelligence (AI). And it’s creating efficiency gains for enterprises across industries. In this article, discover intelligent automation examples that will illuminate common use cases that enterprises should consider adopting to improve efficiency and make space for innovation.

Learn about our reimagined version of Kwo Ding's original mobile test automation pyramid for modern DevOps practices.

What is hyperautomation for insurance? It might sound like just another buzzword, but let’s peel back the layers to see how hyperautomation works. Imagine this: you go on a deep dive to evaluate your insurance company’s processes and operational models. You discover inefficiencies, lag times, and that your team manages transactions with disparate, often manual processes. It’s clear you need a new solution. And the solution you need doesn’t currently exist.

Imagine having a powerful tool that revolutionizes how you communicate and do business with your customers. That’s precisely what Customer Relationship Management, or CRM, offers. It’s a category of software solutions combining data-driven technology to enhance customer interactions and improve business performance.

Learn the best practices to follow when implementing a test automation suite.

According to Gartner’s Top Priorities for Customer Service Leaders -2024 – Three priority areas are Self Service, Gen AI, and Customer Journey Analytics. When delved into the primary concern, it became apparent that many customers abandon product or service issues rather than seek agent assistance if online solutions are unavailable. Additionally, a notable proportion of Millennials and Gen Z adhere to a “self-service or no service” mindset.