Insurance companies, like those across many other industries, struggle with systemic issues brought on by disjointed, outdated core technologies. To help minimize the strain disconnected systems can cause, Appian invests in experts with years of first-hand experience to deliver digital solutions that can increase efficiency and improve the customer experience.

Whether a company is small or large, digital transformation is essential. Every lecture, panel discussion, article, and study about how firms can stay competitive and relevant as the world gets more digital makes that point loud and clear. Many corporate leaders are unsure of what the term “digital transformation” actually entails. Is it merely a memorable way of saying “going to the cloud”? What concrete actions do we need to take?

In their recent report on insurance services, ISG outlined the everlasting impact of COVID-19 on the insurance industry: “greater adoption of online and omnichannel distribution, cloud platform services, and analytics to cope with the crisis and to prepare for new ways of operating and serving customers.” With more emerging players entering the insurance market and insurers recognizing the need for providing a digital experience, consumer demands for a connected insurance experience have gr

Insurance companies have no shortage of compliance rules and regulations to keep up with these days. In my last blog, I talked about ESG requirements and the importance of agility to keep pace with demand and emerging policies. Another at the top of the list of priorities for insurers is IFRS 17.

Traditional businesses are projected to be disrupted and revolutionized at an unprecedented rate as the Internet of Things (IoT) emerges. These new technologies have the potential to benefit the insurance business, which has been hesitant to adapt in the past. Before we get into how the Internet of Things will affect insurance, let’s define what we mean by “IoT” in this context.

Recent years have brought no shortage of change to the insurance industry. Among those changes is a rise in governance, risk, and compliance (GRC) requirements. Effective in May 2018, the General Data Protection Regulation (GDPR) became the first major regulation to focus on protecting consumer data. Its implementation coupled with a global pandemic has kickstarted a rush to enact more laws surrounding data privacy.

The insurance industry is undergoing massive modernization to improve outdated processes and enhance policyholder experiences. Delivering a connected insurance experience has become critical for insurers to stay competitive as the marketplace digitizes and insurtechs emerge, bringing new challenges to more established providers. Core to an insurer’s overall connected insurance experience are workflows that ensure a seamless, accelerated digital underwriting process for potential policyholders.