With all the recent discussion about the use of artificial intelligence (AI) and large language models (LLMS) like ChatGPT, you may think that AI is a new phenomenon. But in fact, the US Department of Defense (DoD) has been investing in AI for more than 60 years.

With more emerging players entering the insurance market and insurance companies recognizing the importance of the digital experience, consumer demands for a connected insurance experience have grown to new heights. For insurance customers, the claims process is a critical moment of truth, making it essential that insurers deliver a hassle-free, seamless experience with faster claims processing and excellent customer service.

Inefficient operational processes often lead to bottlenecks, delays, and increased costs, hindering a company's ability to respond swiftly to changing market demands and optimize its supply chain management. Enter Business Process Modeling and Notation (BPMN), a powerful visual language that helps businesses enhance operational efficiency and streamline complex processes.

Artificial intelligence has been instrumental in helping businesses streamline and speed up business operations by automating repetitive tasks. It also frees up workers to focus on higher-level tasks that require human intervention. And when paired with other intelligent automation tools, such as robotic process automation, it can improve business processes and provide a competitive advantage.

Project management across multiple teams, especially under the triple-constraints of time, cost, and scope, is an intensive task. Project managers have to cover tons of ground to keep things on track. For example, they might manage allocating resources based on availability, assigning tasks, controlling execution, tracking and reporting progress, and forecasting future trends.

Effective quality management in the life sciences industry is essential for ensuring patient safety, regulatory compliance, and the delivery of high-quality, efficacious treatments and medical devices. And good quality management is about more than just checking a regulatory box. Ensuring the safety and efficacy of your products can prove challenging, but the right technology can help.

Automating a process can be complex, especially when it’s a long-running process with many steps and complex business rules, cross-cutting multiple departments and systems in an enterprise. To automate a process like this from end to end, you’ll need a process automation strategy and software. Assuming you’ve ticked both of those boxes, the next step is putting those things to work, which is the focus of this post.

In a world drowning in documents, intelligent document processing (IDP) is a lifeboat. Imagine freeing yourself and your teams from the frustration of manual data entry (and the human error that always comes with it). This is the promise of IDP—a transformative force for any kind of document processing work.