Systems | Development | Analytics | API | Testing

3 Ways to Accelerate Claims and Improve the Customer Experience

When it comes to the claims process, speed is of the utmost importance. However, too often, manual inefficient processes slow insurers down, resulting in settlement delays, a poor customer experience, and higher costs. And today’s economic climate only exacerbates claims leaders' challenges.

Appian RPA Opens Doors (...Er, Windows) to Expansion, Scale, and Transformation

With every iteration of automation technology that hits the market, one thing is clear: We are not far from a future where the only limit to what you can automate will be within the limits of your own imagination. Appian strives to open doors to the art of the possible by putting every automation capability you need to tackle any use case into our unified low-code platform. And in Appian 22.2, the latest product release, we’re opening Windows, too.

This Is No Time To Waffle On Complete Automation

Here’s something to know about me. I love breakfast food. With a capital “L.” And I have for my whole life. So it’s kind of surprising that I only recently added a crepe pan to my collection of kitchen tools. This crepe pan is great. It’s non-stick, but made from all-natural materials, and it’s the perfect size. I could even use it to cook bacon. Or scramble eggs. But I won't.

Appian 22.3 Product Announcement Webinar

Appian is excited to announce the release of Appian 22.3! Join Malcolm Ross, VP of Product and Deputy CTO, as well as experts from our Product Management team, as they walk you through the latest platform features and enhancements. Appian 22.3 strengthens your data capabilities, enhances automation, and delivers customized experiences for all users, including those outside of your organization.

Why Government CIOs Need to Rethink Their Tech Procurement Strategy

As government agencies and organizations look to modernize their technology stacks to keep up with changes in the workforce, aging solutions, and closing contracts, they’ll all set out with a similar process: submit an RFP, review submissions, and choose a vendor. Seems simple enough. But what government CIOs often don’t realize is that requiring proven, specific use cases may be limiting what their new (and likely expensive) technology investment can do for their organization.

Four Challenges Facing the Life Sciences Industry in 2020

New breakthroughs in drug development are leading to groundbreaking results that could change lives in 2022 and beyond. However, at the dawn of a new decade, there are major challenges facing the industry that could prevent this innovation revolution. With the rising costs and increasing complexities involved in bringing products to market, life sciences organizations are re-examining their business operations and technology adoption.

Automate Your Way to Business Agility, Speed, and . . . the Caribbean?

So far, in Parts 1 and 2 of this blog series we’ve explored how building a unified and integrated vacation plan is a lot like moving your business through the phases of successful digital transformation. In Part 1, we talked about using process mining to know where your bottlenecks and potential obstacles are, and understanding how to resolve them.

The Road to Enterprise Modernization Begins with Process Mining

It’s a journey every organization takes eventually – overhaul legacy systems and streamline core processes to drive efficiencies. But with more complexity than ever before, even the best companies struggle, with limited process transparency, compliance mandates and performance goals preventing progress. The path to enterprise modernization is clear – efficient workflows rule the day.