Transforming Customer Support with Qlik Answers

Transforming Customer Support with Qlik Answers

Oct 3, 2024

Watch as an HVAC manufacturer's customer service rep leverages Qlik Answers to provide instant, accurate information to a HVAC contractor, inquiring about a replacement air conditioning system. This video showcases how Qlik Answers uses simple natural language question to turn technical queries into clear, actionable insights, enabling the rep to quickly address compatibility issues, warranty details, and installation guidelines and more. See firsthand how this AI-powered tool empowers customer service teams to deliver next-level expert support, enhancing contractor confidence, increasing customer satisfaction, and streamlining the decision-making process.

Learn more: https://www.qlik.com/us/products/qlik-answers

Inspired by a True Story:
https://www.linkedin.com/posts/michaeltarallo_inspired-by-a-true-story-transforming-activity-7247620958587432960-aBsq