Systems | Development | Analytics | API | Testing

User Funnels Are Vital to the Customer Experience

If you’re looking for ways to improve customer satisfaction, experience, and loyalty, you need to focus on how customers are using and adopting your product. For this, you’ll need to focus on your user funnel, sometimes referred to as a conversion funnel. In this article, we’ll show you seven ways that user funnels can improve some key areas of your business to boost all of the above!

WSO2 is Moving From Slack to Discord in October 2022!

WSO2 will be officially moving from Slack to Discord from Saturday, October 1, 2022. Our Slack community has grown to over 7,000 users, and we are excited to have them be a part of our new community on Discord! You can join the WSO2 server by clicking here. We love Slack, but it's not built for large online communities as it lacks certain moderation features. Which makes sense – after all, Slack was built for corporate teams.

When to use API Generation Vs. Manual Development

You will likely see API frequently mentioned in the modern digital world, especially for app building blocks that make application production more seamless and effective than ever. However, in the API world, there is more than one way to create an API. The discussion over API generation vs. manual development is complex and Automated APIs could prove advantageous over manual development procedures during digital transformation.
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How Digital Transformation, and Building APIs, got Faster

Digital transformation initiatives have been a top priority for several years in most companies. However, while such programmes are considered a necessity for the long-term survival of most businesses, they haven't always been prioritised or given the resources they deserve. That all changed with the COVID-19 pandemic. Today, according to analyst Gartner, customers expect companies to accelerate digital initiatives due to COVID-19 and all industries are experiencing widespread digitisation.

Device flow support in WSO2 Identity Server #Identityin15

In today's episode, we will discuss how you can configure OAuth2.0 device flow for your applications. Device flow is an OAuth2.0 extension that expands the range of devices an organization can use within their overall digital customer experience solution to include devices with limited user input capabilities (such as smart TVs which do not have keyboards). With device flow support, users can leverage other devices, such as smartphones, to complete the login on the limited input device.

API Meetup: Scaling APIs Across your Large Enterprise with Jeremy Glassenberg of DocuSign

Jeremy covers the tools and technologies you should be applying in API governance, standardization and observability, that'll make your company more likely to succeed as it scales its APIs. Jeremy is a 12 year veteran in building APIs and monetizing developer platforms. As employee number 20 at Box.com, he was their first PM, started the DevRel team and grew the dev community to more than 15,000. Since then he’s held product leadership roles at Edmodo, Pinn, Tradeshift, Deserve and now DocuSign.

WSO2 Named a Strong Performer in The Forrester Wave: API Management Solutions, Q3 2022

WSO2, a leading fully open source API Management solution provider, today announced that Forrester has recognized WSO2 as a Strong Performer in The Forrester Wave™: API Management Solutions, Q3 2022. WSO2 received the highest possible scores in the commercial model and supporting services criteria. The report can be accessed here.

Tiered pricing strategy - definition, examples and benefits

The right tiered pricing strategy can ensure you effectively monetize your APIs and other digital products, encouraging your customers to spend more whilst ensuring they are happy about doing so. But get it wrong and you can irritate your customers and push them towards your competitors. In this post we’ll explain how to get your tiered pricing right and maximize your API’s revenue.