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May 2024

FI Transformation: T. Rowe Price's & State Street's Automation Journeys

Discover how Appian’s process automation platform has transformed technology procurement and legal departments, all aimed at catalyzing transformation within the organization. Our expert panel will delve into the adoption journey and share invaluable best practices for maximizing value across teams.

7 Real-Life Business Process Automation Examples to Inspire Your Strategy

Think about the monotonous task of extracting data from sources like spreadsheets and emails and typing it into various systems. Repetitive tasks and manual workflows lurking inside business processes slow down teams, introduce human error, and erode employee engagement. Slow, ineffective processes can also kill an organization’s time to market and customer satisfaction.

Upgrade Your Processes with 11 New Generative AI Skills in Appian 24.2

AI can offer transformative business value. But you need the right combination of capabilities. Appian is continuing its history of providing practical value to enterprises across industries with the new AI capabilities in our 24.2 release—from 11 new generative AI skills that help you optimize mission-critical processes to the release of our Enterprise Copilot that gives users instant answers to their questions. This post will cover the latest enhancements to our AI offerings.

Introducing Appian Case Management Studio: A Faster Way to Build Flexible Apps for Casework

Join us for an overview session covering Appian Case Management Studio, a modular approach for building fast, flexible enterprise applications that help you manage casework. We’ll cover the basics of case management, explore common use cases, and show how Appian simplifies case workflows.

6 Ways Local Government Automation Can Transform the Citizen Experience

Local governments aim to serve the needs of their communities by fostering a safe, prosperous, and vibrant environment where residents and businesses can thrive. But too often, inefficient processes and manual, paper-based tasks consume valuable time and resources. This leads to delays, errors, and inconsistencies in the delivery of essential services, eroding citizen satisfaction and trust.

Case Management Studio

From service requests to employee onboarding to regulatory compliance, case management processes are a critical part of business operations. And in a digital-first world, dated methods for managing casework simply can’t keep up.Appian Case Management Studio provides a modular approach to case management that covers 80% of typical casework needs out of the box. Watch the demo to learn how you can quickly build flexible, enterprise-grade apps for managing casework with Appian Case Management Studio.

5 Advantages of Enterprise Intelligent Automation

3. Elevate risk governance to the next level. NatWest is the UK's leading business bank and second-largest retail mortgage provider. Lengthy change implementation processes hindered risk governance at the bank. Initiating change projects or launching products and applications meant navigating layers of policy checks and approvals, which could take up to 73 days.

Customer Service Case Management Software: What to Look For

Customer experiences matter. And many businesses struggle to improve them. More often than not, a bad process is to blame: manual tasks, data spread across too many systems, or even just old ad hoc workflows that linger on because that’s how it’s always been done. But the cost of ignoring these issues is high.

Improve Your Enterprise Risk Management Framework with Process Automation

The regulatory and business demands of financial services require teams to collaborate with consistency and accuracy—a difficult task when it comes to enterprise risk management (ERM). Business units often complete their risk management strategic objectives independently, and since each may have its own taxonomies and processes, human errors may go unnoticed, increasing potential risk.

The IT Leader's Guide to Evaluating Process Orchestration Tools

IT leaders who want to scale operations to meet future business needs face an epic challenge—improving operational efficiency while managing risk, ever-growing IT backlogs, and stakeholder expectations. That's where process orchestration comes into play. Process orchestration is not just about efficiency and scale. It's a transformative approach that revolutionizes how work gets done. By automating routine tasks, it frees up your workforce to focus on strategic initiatives.

What is Intelligent Process Automation? 5 Key Facts

As generative AI grows in popularity and enterprises scramble to embrace new technology in a scalable, compliant way, it can be difficult to know the right path forward. Your enterprise has already invested in automating processes to free up resources and improve organizational efficiency, but is it enough? This is where intelligent process automation comes into play.

Appian Recognized as a Leader for Process Mining

This year at Appian World, we announced the launch of Process HQ. This next-generation process mining capability combines both process and business data in a single place, automating process analysis and empowering users with intelligent recommendations for where and how to take action. And because it’s part of the Appian Platform, you can immediately apply these improvements to your processes using our AI automation and workflow orchestration capabilities.

How to Improve Automation with Process Mining and RPA

For organizations looking to automate processes for better performance, a combination of RPA and process mining can help. Let’s take a step back to understand why. Automation that’s implemented without data-backed decisions often yields poor results. And data without action leads nowhere. To get the most out of any technology investment, you have to be sure you're using the right combination of tools and techniques.

Artificial Intelligence vs. Intelligent Automation: What's the Difference?

AI injects “intelligence” into automation, enabling systems to execute tasks, comprehend complex data, make informed decisions, and learn from outcomes. Unlike technologies such as robotic process automation (RPA), which follow predetermined rules, AI leverages data to evaluate situations and determine the best course of action. Now that we've explored how AI augments traditional automation tools, let's delve deeper into the realm of intelligent automation.

Appian Connected Underwriting Life Workbench

Increase STP and improve underwriter experience with an automated underwriting workbench for life insurers—Appian Connected Underwriting Life Workbench. Life Workbench integrates with select third-party sources and features a prebuilt connector to Swiss Re’s leading rules engine, Magnum. Watch this short explainer video to learn more.