Why Quality Assurance (QA) is the New Risk Shield for Salesforce in 2026
The world of Salesforce is changing fast and so is the job of Quality Assurance (QA). It used to be that QA was just the team that checked if a new feature worked correctly right before it went live. Think of them as the final proofreaders. But with powerful new tools like Agentforce (Salesforce’s smart agent system) and a huge focus on Data 360 (getting all your data in one trusted place), QA has become something much more important: the main way your company avoids major problems.