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BPM Insurance Strategies: 4 Steps to Better Processes

Insurers’ profitability (and survival) is being threatened by a myriad of challenges—rising policy lapses due to higher premiums, customer churn from tightening budgets, and skyrocketing customer expectations. Squeezed by these pressures, insurers must find ways to improve efficiencies in their core processes. But there is a way forward for insurers: Business process management (BPM), an approach to improving organizational processes that is designed to optimize work.

Navigating Workplace Accident Claims with Astera

The U.S. Bureau of Labor Statistics reports that the incidence rate of nonfatal workplace accidents has decreased over the years, which can be attributed to the implementation of preventive measures in private industry. Despite this positive trend, companies deal with large volumes of unstructured data that demand effective management. Addressing these complexities is easier with Astera’s unstructured data extraction solution.

Harness Generative AI in Your Processes with the Prompt Builder AI Skill

Over the past year, interest in artificial intelligence has surged due to the proliferation of generative AI and large language models. These tools captured imaginations, demonstrating a technology brimming with possibility. While many focused on the potential of these tools, some companies made AI practical. For example, last year, Appian released packaged AI tools for processing content at scale and quickly building interface forms.

A Modular Approach for Fast, Flexible Case Management

Aligning HR practices with business objectives improves operational efficiency and enhances employee engagement. HR casework usually spans multiple disconnected departments and systems—exactly the kind of process end-to-end case management can help you connect. Some common use cases for HR case management include: Staying compliant with complex and evolving regulatory environments requires speed, flexibility, and a unified view of data and workflows that can be easily audited.

Automated Claims Processing: A Comprehensive Guide

Claims processing is a multi-faceted operation integral to the insurance, healthcare, and finance industries. It’s a comprehensive procedure that involves carefully examining a claim. Claim processing is not a single-step process; instead, it involves multiple stages, each serving as a critical control point to ensure the accuracy and fairness of the claim resolution.

7 Compelling Reasons to Choose Cloud BPM (Business Process Management)

As business leaders cautiously navigate the uncertainties of 2024, marked by the mainstreaming of AI, heightened regulatory oversight, cost pressures, and supply chain disruptions, the need for agile and efficient business processes has never been more pressing. Amidst this backdrop of uncertainty, cloud BPM shines as a beacon of opportunity, offering organizations a transformative approach to streamline operations, drive innovation, and achieve better business outcomes.

5 AI Capabilities Your Business Needs

Prior to 2022, a lot of the AI news centered on use cases like self-driving cars. Of course, use cases like these didn’t exactly apply to enterprise software. In 2023 ChatGPT showed the abilities of AI to mimic human language, but still, this only scratched the surface of AI applications for the modern enterprise. If you’ve ever asked yourself, “What is AI capable of?” then consider the following examples: How many emails do you get per day?

Transcript Processing with AI-Powered Extraction Tools: A Guide

The class of 2027 saw a massive influx of applications at top universities across the United States. Harvard received close to 57,000 applications for the class of 2027, while MIT received almost 27,000. UC Berkeley and UCLA, meanwhile, received 125,874 and 145,882 respectively. Manual transcript processing is an uphill battle for educational institutions at every level.