Organizations are increasingly turning to business process management (BPM) to boost efficiency and meet aggressive business goals. BPM is a discipline and set of practices that enable organizations to optimize processes for greater efficiency, effectiveness, and business agility. Organizations buy commercial-off-the-shelf (COTS) BPM to facilitate this process. Data and software integration can be time- and resource-intensive with COTS BPM software.

Business process management solutions often tout their analysis and optimization capabilities, but few provide the full set of tools needed to build a process, measure its performance, and identify and implement improvements. And when you’re looking for information on how to optimize a process, it’s easy to quickly get lost in the information-overload about the best methodologies and tools. That’s likely because the answer to process improvement isn’t straightforward.

Insurers’ profitability (and survival) is being threatened by a myriad of challenges—rising policy lapses due to higher premiums, customer churn from tightening budgets, and skyrocketing customer expectations. Squeezed by these pressures, insurers must find ways to improve efficiencies in their core processes. But there is a way forward for insurers: Business process management (BPM), an approach to improving organizational processes that is designed to optimize work.

As business leaders cautiously navigate the uncertainties of 2024, marked by the mainstreaming of AI, heightened regulatory oversight, cost pressures, and supply chain disruptions, the need for agile and efficient business processes has never been more pressing. Amidst this backdrop of uncertainty, cloud BPM shines as a beacon of opportunity, offering organizations a transformative approach to streamline operations, drive innovation, and achieve better business outcomes.

Inefficient operational processes often lead to bottlenecks, delays, and increased costs, hindering a company's ability to respond swiftly to changing market demands and optimize its supply chain management. Enter Business Process Modeling and Notation (BPMN), a powerful visual language that helps businesses enhance operational efficiency and streamline complex processes.

The 2023 banking industry crisis left a lot of us unsettled and more worried than ever about customer retention. We all want to feel confident our customers will continue to choose us, but how? Start by giving them a great experience. Business process management (BPM) can help you meet and exceed customer expectations while improving operational efficiency and managing regulatory compliance. If you're Googling "bpm in banking," you're not alone. It's an approach to improving organizational processes.

Businesses are always under pressure to optimize. Often, organizations look to use business process management (BPM) methods to streamline operations. The most direct benefit of this is to reduce costs by decreasing human labor and errors. But the benefits of BPM are much broader. BPM software and BPM methods don’t just allow you to shed the excess in the system—they can help you build real, long-term benefits that pay dividends down the road.

Some processes feel like getting teeth pulled without novocaine. Whether it’s excessive data entry, completing onboarding paperwork for HR, or crafting weekly reports, nearly all businesses have some processes that can be better designed, automated, and optimized. Streamlining these processes can help improve operational efficiency, boost the bottom line, and improve morale for business users.

Business process management (BPM) and workflow are both commonly used terms in discussions about business operations. While they’re related, they’re not the same. What’s the difference? Business process management (BPM) is a discipline designed to manage processes across an entire organization, from as small as tracking a team budget to as large as supply chain management for a company. Workflow is how a process is concretely represented in tasks, assignments, decision logic, etc.

Every organization, big and small, relies on processes to get work done. Processes are the backbone of your success. But if left unchecked, your processes can spin out of control. That’s why business process management (BPM) tools are so essential. They provide a wide range of coverage to help you develop, automate, optimize, and orchestrate efficient processes.