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Harness Generative AI in Your Processes with the Prompt Builder AI Skill

Over the past year, interest in artificial intelligence has surged due to the proliferation of generative AI and large language models. These tools captured imaginations, demonstrating a technology brimming with possibility. While many focused on the potential of these tools, some companies made AI practical. For example, last year, Appian released packaged AI tools for processing content at scale and quickly building interface forms.

A Modular Approach for Fast, Flexible Case Management

Aligning HR practices with business objectives improves operational efficiency and enhances employee engagement. HR casework usually spans multiple disconnected departments and systems—exactly the kind of process end-to-end case management can help you connect. Some common use cases for HR case management include: Staying compliant with complex and evolving regulatory environments requires speed, flexibility, and a unified view of data and workflows that can be easily audited.

Automated Claims Processing: A Comprehensive Guide

Claims processing is a multi-faceted operation integral to the insurance, healthcare, and finance industries. It’s a comprehensive procedure that involves carefully examining a claim. Claim processing is not a single-step process; instead, it involves multiple stages, each serving as a critical control point to ensure the accuracy and fairness of the claim resolution.

7 Compelling Reasons to Choose Cloud BPM (Business Process Management)

As business leaders cautiously navigate the uncertainties of 2024, marked by the mainstreaming of AI, heightened regulatory oversight, cost pressures, and supply chain disruptions, the need for agile and efficient business processes has never been more pressing. Amidst this backdrop of uncertainty, cloud BPM shines as a beacon of opportunity, offering organizations a transformative approach to streamline operations, drive innovation, and achieve better business outcomes.

5 AI Capabilities Your Business Needs

Prior to 2022, a lot of the AI news centered on use cases like self-driving cars. Of course, use cases like these didn’t exactly apply to enterprise software. In 2023 ChatGPT showed the abilities of AI to mimic human language, but still, this only scratched the surface of AI applications for the modern enterprise. If you’ve ever asked yourself, “What is AI capable of?” then consider the following examples: How many emails do you get per day?

Transcript Processing with AI-Powered Extraction Tools: A Guide

The class of 2027 saw a massive influx of applications at top universities across the United States. Harvard received close to 57,000 applications for the class of 2027, while MIT received almost 27,000. UC Berkeley and UCLA, meanwhile, received 125,874 and 145,882 respectively. Manual transcript processing is an uphill battle for educational institutions at every level.

DoD AI: Using Artificial Intelligence to Improve Military Operations

With all the recent discussion about the use of artificial intelligence (AI) and large language models (LLMS) like ChatGPT, you may think that AI is a new phenomenon. But in fact, the US Department of Defense (DoD) has been investing in AI for more than 60 years.

NatWest automates to keep ahead of the digital challenge.

The NatWest team found opportunities to automate 46% of data in their governance processes. Using Appian’s data fabric, NatWest created a unified data model that integrated 14 disjointed processes, aligning with the company’s "One Bank" vision. This consistent architecture enables employees to enter data once and reuse it throughout the change cycle, enhancing risk control with higher levels of automation.