Insurance companies—like companies in many other industries—are under increasing pressure to adopt ESG-friendly practices. The COVID-19 pandemic, a growing spotlight on climate change, and emerging social movements have all given rise to more socially and environmentally responsible consumers.

As digital transformation continues full steam ahead across all industries, organizations are challenged by limited resources in a setting where speed to market is essential. We’re excited to announce Appian 21.4, which has new capabilities that extend the reach of your organization, delivering powerful mobile, AI, and data capabilities that let you connect with your customers anywhere. Only have a few minutes?

Insurtech funding hit a record high of $7.4 billion in the first half of 2021—already surpassing funding in 2020. With more and more emerging players entering the field, consumer demands for a more digital, connected insurance experience have grown to new heights. For many insurance customers, the claims process is a critical moment of truth, making it essential that insurers deliver a hassle-free, seamless experience.

State and local government agencies in the US are facing heightened demand to address a long-avoided issue: outdated technology. The existing solutions these government organizations rely on are not user friendly, limit collaboration by siloing essential data, and make processes longer and more cumbersome than they need to be. Yet, despite the limitations that result from outdated solutions, it should come as no surprise that only 60% of states have a digital strategy.