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April 2021

Accelerate Business Value with BPaaS Transformation and Low-code Automation Platforms

The COVID-19 pandemic has disrupted organizations around the world in many ways. Changing government regulations have created challenges for businesses and customers as they try to comply with mandates. As a result, customers have shifted their demands to digital channels for accessing goods and services. Business operations have also hit road bumps as their workforces may have decreased and/or have limited capacity working from home.

The Top 4 Supply Chain Trends for 2021

In response to the many disruptions across supply chains over the past year, new trends are emerging and others are gaining more traction to help bolster resilience in this space. Organizations are pivoting operations, leveraging different resources, and taking advantage of new technologies to streamline their supply chain orchestration moving forward.

Solving 3 Common IT Challenges with Low-Code

In 2020, companies had just a few short months to transform the way they conducted business in response to the COVID-19 pandemic. IT had to find new, more efficient ways to deliver powerful software applications that would keep businesses running. At the same time, IT teams continued to deal with three key challenges that plague every company: 1. Lack of developers. 2. Lack of time. 3. Lack of alignment between business leaders and IT.

Automation: How to Thrive Amid Remote Work Stress, Part 2

The remote work revolution is here to stay. But making the emotional pivot to make remote work pay off won’t be easy. So says Joe Kennedy, a Partner and Technology Consulting Leader with PriceWaterhouseCoopers (PwC). In the last episode of this two-part post, Kennedy reminded us that we’ve always had the capability to do remote work. He says that the challenge now is to find and fix the rough patches in our business processes to make work more efficient.

Straight Talk, No Chaser: How to Jumpstart Your Hyperautomation Journey, Part 1

There’s no science to getting a good idea to spread, but it helps if you can get your idea across without the hype. Which is why automation expert Arjun Devadas talks about hyperautomation in terms a non-tech exec in any organization can understand. For example, Devadas talks about how insurance companies are using hyperautomation to process truckloads of documents to settle numerous claims.

USMC Streamlines Provisioning and Cataloging with Appian

On March 5, 2021, the United States Marine Corps (USMC) launched the CATALYST application. The CATALYST application integrates the people, processes, and data involved in the USMC weapon systems repair, part provisioning, and cataloging. Provisioning and cataloging are critical logistics support processes. They help connect the iterative acquisition and logistics sustainment life cycle management processes for weapon systems and equipment.

Appian Workforce Safety

Appian Workforce Safety is designed help your organization deliver a safe onsite work experience in the wake of the COVID-19 pandemic. See how this solution provides contact tracing, vaccination tracking, capacity management, health status reporting, and return-to-workplace certification. Plus, built on Appian's low-code automation platform, and available in our HIPAA-compliant and HITRUST-certified cloud, you can trust your organization's information is secure.

Low-code vs. No-code: The Differences, Similarities, & How to Choose

The demand for new software has exploded. According to IDC, over 500 million digital applications and services will be developed and deployed by 2023—the same number of apps that have been developed over the last 40 years. Unfortunately, the number of new developers who can help build those applications has not exploded.

R.I.P Custom and Legacy Apps - Modernize with velocity

The new normal in the next decade will be very different than the bygone era. COVID has impacted the world in a way seen only as recently as a century ago. It was different then and it is different now. Businesses are finding new ways to reach customers, supply chains are inventing new ways to operate, industries are innovating all-around to remain relevant in the new normal. Customer behavior is also changing and digital has found a new acceptance with evolving technology.

Automation: How to Thrive Amid Remote Work Stress

In grade school, Joe Kennedy taught himself how to code video games on his home computer. Today, Kennedy is a Partner and Technology Consulting Leader with PriceWaterhouseCoopers (PwC). In the video call leading up to this week’s Digital Masters interview, Kennedy looked remarkably dapper in a navy blue blazer, dress shirt and slacks and a handlebar mustache curled to perfection.

Between KYC and Stimulus Lending, Banks Are Caught Between a Rock and a Hard Place

But low-code automation can help. Amid the pandemic, banks are under enormous pressure to comply with stricter regulations and keep up with growing demand for new lines of credit. Here’s Appian Financial Services Industry Lead in Europe, Herbert Schild, on how low-code automation can help at a critical time. What are the challenges with issuing rapid stimulus loans?

TELUS: Delivering 5G technology to over 10M subscribers with Appian

Keeping the customer at the forefront of everything they do, TELUS set out on a journey of technological innovation that would support their launch of 5G technology to their 10 million subscribers in a rapid, agile, and scalable way. Partnered with Appian, TELUS developed Maestro, an end-to-end workflow management tool for the automation and maintenance of all build activities surrounding the 5G network. Today, around 10,000 business activities flow through the Maestro platform.

This is Appian for Energy & Utilities

Realize your digital potential, from upstream production and refining to utilities and energy services. The Appian low-code platform helps you deliver powerful applications that streamline integrated operations, improve asset performance, and innovate customer management. Watch this video to see how Alabama Power, GRDF, Ocean Winds, EDP Renewables, and other leading Oil & Gas and Energy & Utilities customers are realizing business value from Appian worldwide.

Appian Connected Onboarding

Onboarding institutional clients is complex, risky and unacceptably slow. It often takes many months to onboard an institution as a client and the stakes are high — the longer it takes, the greater the risk of delay or loss of revenue. What is needed is a flexible solution that takes the risk out of onboarding, accelerates time to revenue, and empowers business users with complete control of the onboarding journey. Learn how Appian Connected Onboarding can help in this short video.

Developing Workforce Safety: A Rapid Response to Covid-19

This is the story of how Appian helped organizations worldwide get thousands of people back to work during the worst global pandemic in over a century, safely and legally. The Appian Workforce Safety Solution COVID-19 threw people worldwide into what seemed like a black hole of chaos. As infection rates rapidly grew, and related concerns grew even faster, communities struggled to respond.

Appian & Ignyte: Mental Health Case Management

The COVID-19 pandemic has brought an increased need for mental health assistance, and the ability to gain said assistance in a virtual setting. Learn about Ignyte's mental health case management application that connects mental health professionals to their patients wherever and whenever they need them, for reliable, secure access on the Appian HIPAA Compliant cloud.

Rob Galbraith: The 7 Fatal Flaws of Insurance, Part 2

Last week, insurance industry expert Rob Galbraith introduced us to “The 7 Fatal Flaws of Insurance." This week, Galbraith weighs in on low-code automation as a competitive advantage in the $5 trillion insurance industry. “For a $5 trillion industry as mature as insurance," says Galbraith, “technology that can help solve any one of the seven fatal flaws would make a pretty good business. There's a lot of room for improvement.”

Empowering Business Users to Shape the Future of Client Onboarding

Onboarding institutional clients is one of a financial services institution’s most critical functions, with direct implications for client experience, servicing, and relationships, that all significantly impact profits. What’s at stake during the onboarding process? Client loyalty, experience, referrals, and profitability. How many touch points across departments—front office, operations, risk, legal, credit, compliance, tax—can potentially elongate the onboarding process?

How Oil & Gas Companies Are Ensuring Workforce Safety During COVID-19

Over a few short months in 2020, COVID-19 accelerated what so many CEOs and CTOs have struggled to do for the past decade: It forced organizations to be agile and adjust quickly to change. Oil and gas companies in particular had to react quickly to get back to onsite work while protecting their workers’ safety. Russell Stewart, host of the Oil and Gas HSE Podcast, recently sat down with some experts from Appian who specialize in our Workforce Safety solution and in the oil and gas industry.

Modern Automation for Business Resilience

The global COVID-19 crisis has laid bare the challenges with the structures and features of global supply chains, and has highlighted the shortcomings within many organisations' own internal working environments and business processes. Organisations across every industry are being forced to evaluate their business operations from multiple perspectives and look for ways to make their businesses more resilient to both unpredictable environments and financial stresses.

The Real World AI Experiment

Few people can understand the difference between theory and practice more clearly than a chess Grandmaster. Our little 64-square laboratory has space for centuries of ideas. With more moves than atoms in the solar system, my ancient boardgame has limitless complexity for the human mind—and was even enough to stump the world’s fastest computers for decades.

Rob Galbraith: The 7 Fatal Flaws of Insurance, Part 1

With the onslaught of hyperautomation, it’s easy to assume insurance is stodgy and boring. But don’t be fooled. Yes, the industry has its flaws—some of them fatal. But over the next decade, technology will revolutionize insurance more than it has in the past three decades combined.