Systems | Development | Analytics | API | Testing

We’ve often asked ourselves: What’s the most natural way to provide customer support to our users?

For quite a while now, cloud-native has been one of the hottest topics in software development. Some developers just call it hype that will lose traction and disappear after some time. For others, it’s the future of software development. Whatever the future will bring, cloud-native is currently one of the biggest trends in the software industry. It has already changed the way we think about developing, deploying and operating software products. But what exactly is “cloud native”?

We’re here to attest to the strength of the generalist (just in case Shakespeare hadn’t already proven himself). In fact, when we lost our push notification provider, we put two new providers head-to-head—one generalist versus one specialist. The result wasn’t so clear cut.

Bugfender is a tool that assists mobile developers debug their applications and provide better customer support, by gathering logs from devices using their apps. In essence, Bugfender acts as a really long USB cable that connects all mobile phones running your application back to your computer… even if your application was downloaded from the App Store or Google Play and you’ve never actually met the user in person. Handy, right?

We have just pushed the beta of a new version 5.0 of our XHProf fork to Github. It is rewritten from scatch with a modern code-base that makes use of PHP 7 internals and includes major datastructure improvements.

We’d like to take this opportunity to wish you a very happy holiday and a prosperous New Year. Thank you for all of your continued support and trust in Bugfender, we are truly grateful! We look forward to helping you eliminate bugs in 2018!

A tough piece of pulled pork. A weak cup of tea. A partially-healed hamstring sent back onto the field of play. E.T., the video game. Some things need more time to reach their peak. Desires that drive us—hunger, thirst, victory, financial success—can override the need to just be patient. If you rush thingith an unsatisfying pulled pork sandwich—or a bunch of game cartridges buried in a Mexican landfill.

The realpath cache in PHP is often overlooked and its exact workings are a bit of a mystery to many developers, fueled by a lot of explanations on the web that are just plain wrong. How exactly is the realpath cache working and at which level of PHP? There has been some buzz around realpath cache in the last weeks, so it is a hot topic to look into.

We have improved the dashboard in Tideways to include preview charts with the last 24 hours of performance data and the performance of the most recent 15 minute interval. This provides you with a much better overview of all your applications and by selecting any time range in the preview chart you can directly jump to a time-range that interests you.