Dynamics 365 Outcome - Steve Williams, CRM Transformation | Testhouse Discussion - Part 4
Understanding Dynamics 365 Outcome - Steve Williams, CRM Business Transformation | Testhouse Discussion - Part #4 If you haven't got clarity on the purpose of CRM and what Dynamics 365 outcome looks like, then you can't possibly deliver a successful CRM. Listen to Steve Williams, CRM Business Transformation, speak on aspects critical to successful Dynamics 365 implementation.