In our previous blog posts covering our in-house Security Orchestration, Automation & Response (SOAR) application, we described the basic building blocks for the system and the steps we took to orchestrate interactions between a number of security tools. While building orchestration, we already introduced a significant amount of Automation powering features like threat intelligence collection and event polling.
In a world in which digital transformation is spreading like wildfire, it’s hard for the government to win public trust with bad digital services. In fact, the federal government lags the private sector on customer satisfaction, scoring lower than any other industry or sector studied according to research firm Forrester.
When the global vaccine rollout began in December 2020, many organizations, public and private, projected a safe return to the office by late 2021. But with the rise in COVID-19 cases that resulted from the Delta and Omicron variants, millions of people put these plans on hold, pushed them back, or otherwise adjusted.
Low-code is becoming an increasingly common tool for developers. IDC predicts that the global population of low-code developers will grow at three times the rate of the general developer population over the next four years. For developers, low-code is the beginning of a new era in software development. Rather than replacing other methodologies, it’s a powerful tool to add to your app development toolkit. But what does low-code mean for professional developers?
Every step of an organization’s customer journey plays a role in overall customer satisfaction. But for insurers facing increased competition from emerging insurtechs, the digital claims experience is perhaps the most crucial to get right. According to EY Global’s Consumer Insurance Survey, 87% of policyholders say the claims experience directly impacts their decision to remain with their insurance provider. To up the ante even further, insurtech funding has been increasing exponentially.
For my sixth birthday, my father brought home a globe of the world. It is the best birthday present I have ever received. We had been reading Stefan Zweig’s masterful book on Magellan together, and together, we traced our fingers along the vast, boundless oceans of our world. We lived in a small, tiny apartment, but with that gift, my imagination soared beyond the confines of our cramped home.
President Joe Biden just signed a sweeping executive order aimed at modernizing government and improving customer experience and service delivery at federal agencies.
Government organizations rely on cross-functional collaboration and workflows to procure anything and everything they need to meet their missions. Every dollar must be accounted for and reported on to ensure transparency for constituents. The US federal government alone committed 10.1 trillion USD in spending in FY21—and this doesn’t even account for state and local government spending or any international, federal, or local procurement dollars.
Over the past decade, a technology revolution has led to the growth of smart manufacturing. This trend was enabled by the increased availability of cloud computing resources, rapid mobile device proliferation, and the adoption of Industrial Internet of Things (IIoT) devices. These solutions benefit manufacturers in many ways, but they also bring challenges. Often, companies implement technologies to solve individual problems rather than bringing them into a harmonious ecosystem.
ESG stands for environmental, social, and governance. ESG investing refers to the consideration of these three factors alongside financial factors in the investment decision-making process, according to MSCI. ESG has evolved over the years and has recently made headlines as consumers become more aware of the environmental and societal impact of their investments.
This speed of change will only continue to accelerate as new technologies like artificial intelligence, IoT, and telematics become more deeply integrated into the insurance industry. But how can insurers deliver the omni-channel, digital-first experience today’s customers demand? The answer lies in connected insurance. What is connected insurance?
