Banking automation has become a key driver of efficiency and innovation in the financial services industry. As the banking sector strives to meet the demands of customers while managing costs, they’re turning to technology to streamline operations. But what exactly is banking automation, and how does it work? Let’s break it down. Banking automation refers to the use of technology by financial institutions to perform tasks that would traditionally require human intervention.

Companies use a wide range of both artificial intelligence (AI) and automation tools, and each automation tool serves a different purpose, often working together to boost efficiency. In this blog, we’ll explore the differences between AI and automation, how they can complement each other through intelligent automation, and five real-world examples of how they work together. We’ll also highlight the benefits of using AI in business process automation.