The telecom industry is undergoing a monumental transformation. The rise of new technologies such as 5G, cloud computing, and the Internet of Things (IoT) is putting pressure on telecom operators to find new ways to improve the performance of their networks, reduce costs and provide better customer service. Cost pressures especially are incentivizing telecoms to find new ways to implement automation and more efficient processes to help optimize operations and employee productivity.
Of the many things one might take for granted, access to banking and financial services may not immediately come to mind. But as a thought experiment, imagine trying to buy a home or a car without the ability to take out a loan. Try depending on cash payments from your employer, or relying on alternative banking solutions like short-term payday loans, check-cashing services, and prepaid debit cards.