Systems | Development | Analytics | API | Testing

BPM Insurance Strategies: 4 Steps to Better Processes

Insurers’ profitability (and survival) is being threatened by a myriad of challenges—rising policy lapses due to higher premiums, customer churn from tightening budgets, and skyrocketing customer expectations. Squeezed by these pressures, insurers must find ways to improve efficiencies in their core processes. But there is a way forward for insurers: Business process management (BPM), an approach to improving organizational processes that is designed to optimize work.

Hybrid Infrastructure Load Balancing with Kong Gateway and Kong Mesh

Kong’s Wanny Morellato and Deepak Mohandas recently joined Justin and Autumn on the ShipIt podcast to talk hybrid infrastructure with Kong Gateway and Kong Mesh. They unravel the complexities of hybrid infrastructure at scale, discussing the processes, strategies, and philosophies that drive continuous delivery, infrastructure as code, and more.

Harness Generative AI in Your Processes with the Prompt Builder AI Skill

Over the past year, interest in artificial intelligence has surged due to the proliferation of generative AI and large language models. These tools captured imaginations, demonstrating a technology brimming with possibility. While many focused on the potential of these tools, some companies made AI practical. For example, last year, Appian released packaged AI tools for processing content at scale and quickly building interface forms.

A Modular Approach for Fast, Flexible Case Management

Aligning HR practices with business objectives improves operational efficiency and enhances employee engagement. HR casework usually spans multiple disconnected departments and systems—exactly the kind of process end-to-end case management can help you connect. Some common use cases for HR case management include: Staying compliant with complex and evolving regulatory environments requires speed, flexibility, and a unified view of data and workflows that can be easily audited.

API Platform Engineering Maturity Model

APIs have become fundamental to the digital economy, enabling integration and communication between different systems and services. A mature API platform is not just a technical achievement but a strategic asset that can drive innovation, efficiency, and growth. However, reaching this level of maturity requires a clear understanding of the stages involved and a commitment to evolving practices and strategies that best suit the organization's unique needs and goals.

Active Record or Sequel: Which Best Fits The Needs of Your Ruby App?

When it comes to choosing an object-relational mapping (ORM) library for your Ruby application, Active Record is usually the favorite choice. It's an easy-to-use ORM library that allows for lots of data wrangling without resorting to SQL. All the same, you might wonder: "Is Active Record the only Ruby ORM library I can use?".

How to Streamline Your SAP Testing With Perforce & Worksoft

For many enterprises that are growing in their test automation maturity, SAP testing remains a clunky and unintuitive process. Teams need to work with many vendors just to get the right test coverage, and maintaining all these solutions takes away the necessary time and resources needed to effectively run the tests themselves. Yet as SAP testing continues to grow in importance, there needs to be a better solution.