Customer feedback is, undoubtedly, the best way to understand a user's impression and opinion of your website. You collect feedback, analyze it, make changes, and deliver a better user experience. Companies that offer a good customer experience bring 5.7X more revenue than the ones that lag. However, the feedback part of the process takes too long. Endless emails, Slack chats, phone calls, and Zoom meetings are unmanageable and time-consuming. This is where website feedback widget comes into play.